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Posted 11 July, 2026

Beyond Trust

Diverse Lynx
bengaluru,Karnataka,560063 Full Time
Reference: 365_569689_25-01100

Beyond Trust
Total Yrs. of Experience 5+
Relevant Yrs. of experience 3+
Detailed JD (Roles and Responsibilities) Administer, manage, and troubleshoot BeyondTrust Endpoint Privilege Management (EPM) across Windows and Mac endpoints.
Provide Level 2 support for EPM-related incidents, service requests, and policy configurations.
Design, implement, and fine-tune privilege elevation policies, application control, and least privilege access strategies.
Perform system health checks, monitor EPM logs, and resolve alerts and misconfigurations.
Work closely with L3, and cross-functional teams to ensure smooth operations and timely incident resolution.
Collaborate with endpoint security and IT infrastructure teams to align privilege management policies with organizational standards.
Maintain and manage Active Directory objects, group policies, and permissions as part of EPM integrations.
Utilize SIEM tools to monitor and troubleshoot endpoint devices
Create clear and concise documentation for processes, technical configurations, and troubleshooting guides.
Generate detailed and summary-level reports using Microsoft Excel for audits, metrics, and status updates.
Log incidents, actions, and resolutions in ticketing systems like ServiceNow, Remedy, or equivalent tools.
Maintain professional communication via email, chat, and calls with end-users and stakeholders.
Participate in rotational shifts including nights, weekends, and holidays as needed.
Mandatory skills BeyondTrust Endpoint Privilege Management
Desired/ Secondary skills BeyondTrust certifications or equivalent training in Privilege Management.
Experience supporting macOS endpoints in enterprise environments.
Familiarity with ITIL framework and experience in a ticket-based support structure.
Exposure to endpoint management tools like SCCM, Intune, or Jamf (for Mac).
Awareness of cybersecurity best practices and compliance standards (e.g., ISO 27001, NIST, GDPR).
Domain Cyber Security
Work Location given in ECMS ID Hyderabad
WFO/WFH/Hybrid WFO Hybrid
Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO 2 shifts - 12 PM to 8:30 PM and 7:30 PM to 4:30 AM - 5 days a week (as required)

Location- Hyderabad
Yrs of Exp-4+Yrs

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