Manager, Software Development Engineering
Role
We are looking for a Manager, Software Development Engineering to join our team. This is a hybrid (based in our Bangalore office at least 3 days a week) role, reporting to the Senior Manager, Software Development Engineering in the ZTC (Zero Trust for Cloud) engineering department. ZTC provides Zero Trust Security for workloads (ZTW) for cloud-to-cloud and cloud-to-private datacenter traffic, as well as Zscaler Microsegmentation (ZMS) for both public and private datacenters. You will lead the charge in securing cloud communications and driving engineering excellence in a high-stakes environment.
What you'll do (Role Expectations)
Lead the end-to-end development, testing, deployment, and monitoring of critical services across our Cloud Connector, ZT Gateway, and Microsegmentation clouds
Drive the success of the local India development team while serving as a strategic member of the global ZTC leadership team
Partner with cross-functional stakeholders to manage shifting priorities, maintain aggressive timelines, and ensure seamless collaboration between local and remote teams
Lead by example through hands-on technical involvement, mentoring engineers to scale their impact while overseeing code reviews and build processes
Maintain a relentless customer-first mindset by participating in technical escalations and beta trials to deliver a world-class product experience
Who You Are (Success Profile)
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We're Looking for (Minimum Qualifications)
Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
10+ years of software development experience with at least 2 years dedicated to building high-performance, distributed SaaS platforms at cloud scale
Expert-level command of networking protocols including DNS, HTTP, TCP/IP, and SSL/TLS, alongside deep knowledge of firewall policy enforcement
Extensive experience navigating cloud networking infrastructure (AWS, Azure, or GCP), specifically with transit gateways, IGW, NATGW, NACL, and security groups
A proven track record of hiring, developing, and retaining top-tier engineering talent within a fast-paced environment, alongside strong proficiency in Agile collaboration models such as Kanban or Scrum and experience utilizing Jira for project execution
What Will Make You Stand Out (Preferred Qualifications)
Experience implementing AI-driven threat detection, anomaly detection, or automated security policy generation within cloud-scale networking environments
Advanced experience in architecting complex distributed systems and large-scale SaaS solutions
Mastery of specialized firewall technologies, sophisticated networking traffic forwarding rules, and in-depth technical certification or specialized knowledge in a specific CSP environment such as AWS, Azure, or GCP
#LI-Hybrid #LI-GL2
