Executive Community

Responsibilities Community Engagement & Event Management • Brainstorm, propose, and organize creative events (e.g., networking sessions, wellness workshops, CSR initiatives) to drive member engagement. • Coordinate end-to-end event logistics, including vendor partnerships, venue bookings, and promotions. • Gather post-event feedback to measure success and improve future initiatives. Member Engagement & Satisfaction • Proactively interact with members to understand their needs and tailor community activities accordingly. • Promote exclusive member benefits and well-being programs to enhance loyalty. • Address member inquiries or concerns related to community offerings with a service oriented approach. Collaboration & Outreach • Identify and onboard vendors, sponsors, and local partners to elevate event quality and value. • Work with cross-functional teams (Marketing, Operations) to amplify community initiatives. Administration & Reporting • Maintain records of event attendance, member feedback, and engagement metrics. • Assist in tracking community-related KPIs (e.g., satisfaction scores, retention rates) and prepare reports for leadership. • Create content that can be shared on the company’s social media channels. Key Performance Indicators (KPIs) Strategic Engagement • Host 4 high-quality events per month. • Annually develop and execute 6 annual member benefits. • Produce monthly content creation for TEC’s social media channels. • Partner with 1 member company to co-host an event per annum. • Maintain a minimum CSAT score of 4 / 5 for community satisfaction.