Posted 12 July, 2026
1970750-Senior Manager
ExlService Holdings, Inc.
Gurugram, Haryana, India
Full Time
Reference: 218_689623_EXL-SM-1471552
Portfolio AnalyticsDevelop predictive solutions like segmentation/lookalike models for targeting of customers basis segments/persona, merchants.Identifying actionable insights through data driven analysis - e.g. Driving card activation to increase spends & engagement.Understand the client's business problems and develop data driven frameworks in line with their growth strategy.Devise analytical framework & strategies - e.g. Drive higher customer card spends across channels & corridors, etc.Provide project management oversight, including planning, execution, and monitoring of projects.Share timely project updates with stakeholders, ensuring clear and consistent communication throughout the project lifecycleManage data science projects from conception through to deployment, ensuring timely and successful project delivery.Collaborate with cross-functional teams such as Product, Operations, and other stakeholders to understand their needs and provide data-driven insights.Communicate findings and recommendations to both technical and non-technical audiences.QualificationsMinimum of 6-8 years of work experience in Data science roles with at least 4 years of experience in BFSI.Working experience in Python and relevant libraries (e.g., pandas, scikit-learn, NumPy, Python environments).Working experience in SQL is mandatory.Working experience in building predictive models on large datasets & feature engineering.Working experience in developing models using XGBoost ML algorithm.Strong analytical and problem-solving skills.Excellent communication and teamwork skills.Strong ability to translate complex data into actionable insights.EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.