Posted 12 July, 2026
3848333-Assistant Manager
ExlService Holdings, Inc.
Chennai, Tamil Nadu, India
Full Time
Reference: 218_689623_EXL-AM-1349930
Job Description Position Title Assistant Manager - Payment Administration Function, Responsibility Level Operations Accounting Reports to Manager - Operations Location Noida (Center 59) / India Span of Control 2-5 Associates/ Sr Associates Position Type Permanent Basic Function Managing Vendor Invoice processing Liaison with Vendor Monitor & reconcile unclaimed property accounts. Conducting Quality Checks Master Data Maintenance Travel & Expense Essential Functions The primary responsibilities of this role include - Knowledge & deep understanding of P2P cycle End to end invoice review before releasing payment to vendor Perform year end 1099 tax reporting as per process guideline Filing state reports & remits unclaimed property in accordance with state rules, guidelines & best practices. Prepares & coordinates printing and mailing of due diligence notices and help onshore posting of required advertisement. Track aged items, perform follow-ups with business, internal stakeholders & suppliers Collaborating with internal teams, stakeholder and supplier for any dispute. To ensure adherence to published procedures and timescales. Analyze and research all discrepancies/ open items and resolve any queries relating to invoices/ payments/ vendor setups & provide back-ups for all discrepancies Ensure that the assigned targets are met in accordance with SLA and Internal standards. Ensure adherence to established attendance schedules Performance Parameters Process performance as per agreed KPIs Attendance & schedule adherence Team objectives Primary Interactions Internal Manager/Sr. Manager for the purpose of settling issues left unresolved Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions QCA for the purpose of associate performance feedback and audit in order to update the training curriculum External Onshore stakeholders to review the performance and business improvement initiatives Onshore trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans Escalation teams at the client end for the purpose of seeking clarifications & answering queries Work Experience & Other Requirements Commerce Graduate with at least 4+ years of experience (Industry+ BPO) 3+ years prior experience of working in AP Payment with exposure to month close activities Fundamental knowledge of end to end P2P cycle must be strong Good knowledge of Purchase Orders Good knowledge of PO and Non PO invoices processing Good Knowledge of AP Payment Processing, includes payment proposal, payment run & payment modes Good knowledge of daily, weekly & monthly reporting Experience or exposure of Payment QC process is preferred Good communication and analytical skills Good Computer navigation and advanced excel skills Comprehension skills - should be able to read, interpret business documents Good communication & business writing skills. Ability to liaison with multiple departments DateEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.