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Posted 12 July, 2026

1984848-Manager

ExlService Holdings, Inc.
Gurugram, Haryana, India Full Time
Reference: 218_689623_EXL-M-1129172

Job Description Designation: Analytics Consultant Job Location: Bengaluru/Gurgaon Experience: 4+ years Role: The Analytics Consultant will play a pivotal role in translating data-driven insights from advanced analytical models into actionable business strategies. With a focus on customer segmentation, look-alike modeling & data driven GTM strategy, this role bridges the gap between technical data science teams and business stakeholders, ensuring that analytical outputs are aligned with business objectives and market opportunities. Key Responsibilities: Collaborate with data science teams to understand and leverage insights from clustering and look-alike models for strategic decision-making. Translate complex model outputs into clear business terms, highlighting customer segmentation insights and potential market opportunities. Develop and implement data-driven strategies for customer acquisition, retention, and growth, informed by predictive modeling and analytics. Facilitate communication between technical teams and business units, ensuring that data insights are accessible and actionable for all stakeholders. Contribute to the design and execution of targeted marketing campaigns, GTM strategies, using data insights to optimize reach and impact. Develop and implement a dynamic dashboard for real-time monitoring of model health, performance metrics, and data drift to ensure optimal functionality. Create comprehensive documentation of end-to-end processes, establishing guidelines for scalability and repeatability in future analytics endeavors. Stay informed about industry trends and advancements in analytics and data science, bringing innovative ideas to the team. Qualifications: Minimum of 4 years of experience in analytics consulting, with a proven track record of translating data insights into business results. Proficient in the design, development, and maintenance of dynamic dashboards, utilizing a variety of data visualization tools and techniques to monitor model performance, data drift and communicate actionable insights to business stakeholders. Familiarity with predictive modeling, clustering, and look-alike modeling concepts, and their application in business contexts. Proficient in documenting analytical processes and models for scalability and repeatability. Excellent communication and presentation skills, with the ability to convey complex information in an understandable manner. Strategic thinker with strong problem-solving abilities, capable of identifying and capitalizing on data-driven opportunities.EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

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