Executive - FTL, Operations
Key Responsibilities
1. Operations Management
Plan, coordinate, and monitor FTL shipments from origin to destination.
Ensure timely placement and movement of vehicles as per customer requirements.
Track shipments and proactively resolve delays or disruptions.
Maintain daily MIS reports and operational dashboards.
2. Vendor & Fleet Management
Identify, onboard, and manage transport vendors and fleet operators.
Negotiate freight rates and ensure cost efficiency.
Monitor vendor performance and compliance with SLAs.
Ensure vehicle availability based on demand forecasts.
3. Customer Coordination
Serve as a point of contact for clients regarding FTL shipments.
Understand customer requirements and provide logistics solutions.
Handle escalations and ensure timely issue resolution.
Maintain high service quality and customer satisfaction levels.
4. Documentation & Compliance
Ensure proper documentation (LR, POD, e-way bills, invoices, etc.).
Ensure compliance with transportation regulations, safety standards, and company policies.
Maintain accurate records of shipments and billing data.
5. Cost & Budget Control
Optimize routing and load planning to reduce transportation costs.
Monitor freight costs and identify cost-saving opportunities.
Ensure billing accuracy and timely invoicing.
6. Technology & Tracking
