Posted 12 July, 2026
AI and Automation
ClifyX
India
Full Time
Reference: 365_594563_26-00257
Job Description:
We are looking for an experienced Automation Specialist to lead initiatives that improve end-user computing operations and enhance user experience through intelligent automation. The ideal candidate will have hands-on expertise in Generative AI (GenAI) and Agentic AI, and a strong background in scripting, infrastructure automation, and workflow orchestration.
GenAI & Agentic AI Automation
• Design and implement agentic AI workflows that autonomously manage provisioning, compliance, and remediation tasks.
• Deploy GenAI-powered virtual agents to support ticket triage, contextual help, and predictive issue resolution.
• Use AI-driven telemetry and analytics to monitor user experience and trigger automated responses.
• Integrate GenAI tools into EUC platforms to improve self-service and reduce manual workload.
Automation & Scripting
• Develop PowerShell and Python scripts to automate provisioning, patching, and reporting.
• Use Terraform to define and manage infrastructure-as-code for hybrid and cloud environments.
• Maintain CI/CD pipelines using GitHub Actions and other DevOps tools.
Workflow Orchestration
• Build business process automation using Power Automate and Microsoft 365 tools.
• Integrate platforms such as ServiceNow, Teams, and Intune to streamline workflows and notifications.
Monitoring & Optimization
• Track system performance and user experience metrics.
• Identify automation opportunities and lead continuous improvement initiatives.
We are looking for an experienced Automation Specialist to lead initiatives that improve end-user computing operations and enhance user experience through intelligent automation. The ideal candidate will have hands-on expertise in Generative AI (GenAI) and Agentic AI, and a strong background in scripting, infrastructure automation, and workflow orchestration.
GenAI & Agentic AI Automation
• Design and implement agentic AI workflows that autonomously manage provisioning, compliance, and remediation tasks.
• Deploy GenAI-powered virtual agents to support ticket triage, contextual help, and predictive issue resolution.
• Use AI-driven telemetry and analytics to monitor user experience and trigger automated responses.
• Integrate GenAI tools into EUC platforms to improve self-service and reduce manual workload.
Automation & Scripting
• Develop PowerShell and Python scripts to automate provisioning, patching, and reporting.
• Use Terraform to define and manage infrastructure-as-code for hybrid and cloud environments.
• Maintain CI/CD pipelines using GitHub Actions and other DevOps tools.
Workflow Orchestration
• Build business process automation using Power Automate and Microsoft 365 tools.
• Integrate platforms such as ServiceNow, Teams, and Intune to streamline workflows and notifications.
Monitoring & Optimization
• Track system performance and user experience metrics.
• Identify automation opportunities and lead continuous improvement initiatives.
