Control-M

A Control-M Administrator is responsible for the daily operation, maintenance, and support of the BMC Control-M Workload Automation suite. This includes ensuring the smooth scheduling and execution of batch jobs, proactive monitoring, troubleshooting issues, and implementing changes and enhancements to the Control-M environment. The ideal candidate will possess a strong understanding of IT operations, scheduling concepts, and excellent problem-solving skills.

Key Responsibilities

• Administration and Configuration:
  • Install, configure, and maintain Control-M components (e.g., Control-M/Enterprise Manager, Control-M/Server, Control-M/Agents, Application Integrator, etc.).
  • Manage and administer Control-M security, including user accounts, roles, and permissions.
  • Perform regular health checks and performance tuning of the Control-M environment.
  • Implement and manage Control-M High Availability and Disaster Recovery solutions.
• Job Scheduling and Management:
  • Design, develop, and implement complex batch schedules and workflows using Control-M.
  • Monitor job execution, identify failures, and troubleshoot issues to ensure timely completion of critical processes.
  • Modify, test, and promote Control-M definitions (jobs, folders, calendars, etc.) across different environments (dev, test, prod).
  • Provide support to application teams for their scheduling requirements.
• Troubleshooting and Support:
  • Act as a subject matter expert for Control-M-related issues, providing 2nd and 3rd-level support.
  • Diagnose and resolve issues related to job failures, Control-M component malfunctions, and connectivity problems.
  • Collaborate with other IT teams (e.g., OS, network, database, application teams) to resolve complex issues.
  • Participate in on-call rotation for off-hours support as required.
• Maintenance and Optimization:
  • Apply patches, upgrades, and fixes to Control-M components.
  • Develop and maintain documentation for Control-M configurations, procedures, and best practices.
  • Identify opportunities for automation and optimization within the Control-M environment.
  • Perform regular clean-up and archiving of Control-M logs and historical data.
• Reporting and Compliance:
  • Generate reports on job statistics, schedules, and system performance.
  • Ensure compliance with internal policies and external regulations related to job scheduling and data processing.