Agile Coach
Role Summary
We are looking for an experienced Scrum Master / Agile Coach to drive delivery excellence across distributed, cross-functional teams spanning Mumbai, Bangalore, Canada, and the US.
This role partners closely with Engineering Team Leads, Product, and Business stakeholders to ensure predictable delivery, strong execution discipline, and continuous improvement across multiple domains. You will own Agile execution and team flow, while enabling leaders to focus on technical strategy and people development.
This is a senior role with increasing scope in Agile coaching and operating model maturity.
Key Responsibilities
Agile Delivery & Execution Leadership
Own Agile delivery across multiple teams and domains, aligned to Engineering and Product priorities
Plan and facilitate Scrum ceremonies with clear outcomes, decisions, and accountability
Ensure sprint goals, capacity planning, and commitments are realistic and transparent
Track delivery health using sprint metrics, flow metrics, and qualitative signals
Proactively surface risks, dependencies, and delivery constraints across teams and geographies
Cross-Geo Team Enablement
Enable effective collaboration across India (Mumbai & Bangalore) and North America (Canada & US)
Manage time-zone challenges through thoughtful ceremony design and async practices
Drive alignment across distributed teams without increasing process overhead
Create clarity in ownership, handoffs, and communication across locations
Partnership with Engineering & Product Leadership
Partner closely with Engineering Team Leads to support execution without stepping into technical ownership
Work with Product Managers to ensure backlog readiness, prioritization clarity, and scope discipline
Facilitate trade-off conversations on scope, timelines, and dependencies
Provide leadership with clear, honest delivery insights and forward-looking risk views
Continuous Improvement & Agile Coaching
Facilitate retrospectives that result in concrete, trackable improvements
Identify recurring delivery and collaboration issues across teams and domains
Coach teams on Agile mindset, accountability, and outcome-focused execution
Support adoption of Scrum, Kanban, or hybrid models based on team context and maturity
Ways of Working & Delivery Standards
Establish consistent delivery rhythms while allowing team-level flexibility
Improve estimation practices, forecasting accuracy, and delivery predictability
Support onboarding of new team members into Agile ways of working
Contribute to evolving Agile playbooks, templates, and delivery dashboards
What Success Looks Like
Distributed teams deliver predictably with fewer last-minute escalations
Engineering and Product leaders have clear visibility into delivery health
Cross-geo collaboration feels structured, not chaotic
Teams demonstrate ownership, focus, and continuous improvement
Agile practices actively support speed, quality, and scale
Required Skills & Experience
Essential
8–10 years of experience in technology or delivery environments
4+ years of hands-on experience as a Scrum Master in complex setups
Proven experience working with cross-geography, distributed teams
Strong command of Scrum principles, Agile delivery metrics, and flow management
Ability to influence senior stakeholders without direct authority
Excellent facilitation, communication, and conflict-resolution skills
Scrum Master certification (CSM, PSM II, or equivalent)
Strong working knowledge of Jira, Confluence, Atlassian Goals, or similar tools
Preferred
Experience supporting Data Engineering, Platform, or AI/ML teams
Exposure to Kanban, SAFe, or hybrid delivery models
Key Competencies
Delivery-first mindset with strong execution discipline
Systems thinker who looks beyond individual teams and sprints
Comfortable operating in ambiguity and scaling environments
Calm, structured, and decisive under pressure
Coaching-oriented, but pragmatic
