Skip to main content
Posted 15 July, 2026

Senior Manager - Chief of staff office to PHP geo and HLS ops head

ExlService Holdings, Inc.
Noida, Uttar Pradesh, India Full Time
Reference: 218_689623_16707

A. PMO and business analysis (50%)

  • Planning and driving agenda, creating materials with business/FP&A and track / closure of action items for the monthly Global operation leadership call
  • Planning & driving weekly operations head leadership meeting & action items to closure
  • Provide meaningful insights to senior leadership for 'optimal' business decision making
  • Quarterly Business Review presentations related to Insurance business to EC members
  • Proactive analysis & alerts on business health and concern areas
  • Objective Key Results formulation, reporting and tracking for Insurance
  • Closely work with senior management
  • Coordination with various teams across organization
  • Ascertaining accuracy of information gathered from multiple teams
  • Top down budget & target setting
  • Audits and compliance oversight
  • Work closely with the operations and geo head to drive agenda, create materials with business/FP&A and ensure tracking / closure of action items
  • Provide meaningful insights to senior leadership for 'optimal' business decision making
  • Quarterly Business Review presentations related to geography to EC members
  • Proactive analysis & alerts on business health and concern areas
  • Objective Key Results formulation, reporting and tracking for the geography
  • Objective Key Results coaching to business teams
  • Closely work with senior management and coordination with various teams across organization
  • Ascertaining accuracy of information gathered from multiple teams
  • Top down budget & target setting
  • Audits and compliance oversight

B. Geo growth support (10%)

  • Pipeline tracking, reporting & clean up
  • Strategic & named account planning
  • Large deals support, oversight & reporting
  • Deal prioritization
  • Reviewing, maintaining, and enhancing SFDC dashboards
  • Educate sales team about best practices
  • Executive engagement planning & tracking
  • CSAT - end to end process
  • Bi-monthly large deals and exec. connect meeting planning
  • Enabling effective monthly growth calls & track closure of actions

C. Research & External Image Enhancement (10%)

  • NASSCOM support
  • External image enhancement with client events like Ins. Advisory etc.
  • Thought leadership papers from Industry forums and client events
  • Insurance Competitor Analysis
  • Market and Trend analysis
  • Linkedin & Social media presence

D. Geography strategy office (30%)

  • Board Presentations
  • Investor Presentations
  • Alignment of geography strategy with the overall company strategy
  • Strategy OKR formulation
  • Enable execution of strategy OKR's / work streams
  • Partnerships framework governance & progress update
  • M&A framework & asset evaluation support

E. Skill set required for the role:

  • Strong financial acumen
  • Analytical mindset
  • High confidence and strong communication skills
  • Dynamic and agile thinker
  • Strong team player
  • Flexibility to go the extra mile
  • Excellent excel and presentation skills
  • Strong project reporting skills, with a focus on interdepartmental communication
  • Proven success in a project coordination role

F. Education qualifications and experience:

  • MBA Finance/Chartered Accountant
  • Bachelors of Commerce
  • 7-8 years of experience
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.
  • MBA Finance/Chartered Accountant
  • Bachelors of Commerce
  • 7-8 years of experience
Apply to this Job

Sign up for Job Alerts

By clicking Create Alert, you agree to the Global Terms of Use Agreement and acknowledge that you have read and understand the Global Privacy Policy.