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Posted 15 July, 2026

Data Analyst - Data Quality & Data Governance

ExlService Holdings, Inc.
Bengaluru, Karnataka, India Full Time
Reference: 218_689623_16924

Key Responsibilities

  • Profile, assess, and document data quality issues across Claims and Underwriting data domains.
  • Define, implement, and monitor data quality rules, thresholds, and KPIs.
  • Support the development and rollout of the enterprise data governance framework including policies, standards, and business glossary.
  • Collaborate with business and IT stakeholders to identify data owners, stewards, and accountability structures.
  • Maintain data lineage documentation and contribute to the data catalog.
  • Conduct root cause analysis on data quality failures and track remediation progress.
  • Prepare data quality dashboards, scorecards, and status reports for leadership.
  • Participate in working sessions with stakeholder's Claims and Underwriting teams to align on data definitions and business rules.
  • Support change management and training activities related to governance adoption.

Required Technical Skills

Data & Analytics

  • SQL - proficiency in querying, profiling, and validating large datasets
  • Python or R - for data analysis, quality checks, and reporting
  • Microsoft Excel - advanced use for data analysis and reporting
  • Data quality tools - Informatica DQ, Collibra, Talend, or equivalent
  • Data catalog and metadata management tools

Data Governance

  • Solid understanding of data governance frameworks (DAMA-DMBOK preferred)
  • Experience defining data standards, policies, and business glossaries
  • Familiarity with data stewardship, ownership, and accountability models
  • Knowledge of data classification, lineage, and master data management (MDM)
  • Awareness of regulatory and compliance requirements for insurance/financial data

Domain Knowledge

  • Insurance industry experience - Claims and/or Underwriting strongly preferred
  • Understanding of Claims lifecycle and Underwriting data structures
  • Familiarity with P&C insurance data models

Analytical & Process Skills

  • Experience conducting data profiling and root cause analysis
  • Ability to document data flows, mappings, and business rules clearly
  • Track record of working across business and IT stakeholder groups to resolve data issues

Preferred Qualifications

  • Bachelor's degree in Information Management, Data Science, Statistics, Computer Science, or a related field
  • 3-6 years of experience in data quality, data governance, or data analytics roles
  • Certification in data management (e.g., CDMP) or relevant data governance tools
  • Prior experience in insurance, financial services, or highly regulated industries
  • Experience working in client-facing or consulting environments

Soft Skills & Competencies

  • Strong communication skills - able to translate technical findings for non-technical business audiences
  • Detail-oriented with strong organizational and documentation habits
  • Collaborative and comfortable working in a cross-functional, client-facing environment
  • Proactive problem-solver who can work independently with minimal direction
  • Adaptable in fast-paced, evolving project environments

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