Posted 15 July, 2026
Software Development Manager, WW Prime Core Services
Amazon
IN, KA, Bengaluru
Full Time
Reference: 71_654242_dcc6e2ba-8c02-4812-ac60-fc55fb5b532e
DESCRIPTION
Prime is one of the largest and most loved subscription programs in the world that offers one-of-a-kind basket of benefits such as free and fast shipping, movie streaming and millions of songs for Prime members. We are customer-obsessed and we continue to innovate for our customers and make Prime better for our customers every day.
About the Charter and the Role
Insight is an end-to-end managed real time data processing platform designed to unify and aggregate opaque, distributed data sources across Amazon Prime benefits, making real-time data easily accessible through low-latency APIs. The platform ingests near real-time event streams, processes and enriches raw data, and provides pre-computed datasets with aggregations to enable business and technology teams to make data-driven decisions without the overhead of native computation or complex multi-source queries. Insight powers critical Prime use cases including value communication on customer-facing experiences, member retention programs and subscription management. By prioritizing data integrity, freshness, security, and ease-of-use, Insight reduces project overhead costs and enables clients to access curated real-time signals for targeted customer journeys-such as messaging customers based on their latest Prime Video usage or purchase history. The platform currently serves ~25 active clients across US, EU, and FE regions and delivering 5 million notifications daily. As a Software Development Manager, you will independently lead a team of software engineers to deliver technology solutions that power the Insight platform. This role requires a leader to build technology solutions for business problems or strategies that may not yet be fully defined
Key Responsibilities
Independently manage a team of Software Development Engineers (SDEs), hiring the right mix of skills to accomplish team goals.
Hire, develop, and promote SDEs up to Level 6, delegating appropriately based on individual strengths and development objectives
Create development plans that include collaborative goal-setting, coaching, and strategic project assignments
Demonstrate breadth and depth of knowledge in software development, quality, and technical program management
Understand system design fundamentals including data modelling, data store choices, and non-functional requirements (security, scaling, performance, monitoring, auditing)
Recognize and adopt best practices in engineering, solving problems at their root while understanding broader context
Proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with mitigation plans before they become roadblocks
Communicate ideas effectively, both verbally and in writing, to all types of audiences
Write narratives, PR/FAQs, and other strategic documentation
Work successfully with customers, leaders, and other engineering teams
Drive simplification and optimization of project delivery
Prioritize operational excellence, determining appropriate metrics to track and measure customer impact
Required Qualifications
Experience
5+ years of people management experience in software development
At least 5 years of software development experience
Proven track record leading software engineering teams through full development lifecycle
Experience managing teams building or solving complex software problems at the architectural level
Demonstrated ability to execute both strategically and tactically
Technical Skills
Solid understanding of design approaches and industry technologies
Understanding of overall system architecture and ability to facilitate technical discussions
Ability to make trade-offs balancing resourcing, business goals, user experience, dependency impacts, efficiency, and availability
Experience with software development methodologies and modern programming languages
Knowledge of distributed systems, storage systems, and relational databases[53][55]
Preferred Qualifications
Experience with building products and services for data analytics and insights platforms
Knowledge of data pipeline technologies and ETL frameworks
Previous experience managing Software-as-a-Service technology products
Understanding of business intelligence and analytics domains
Excellent communication skills with ability to influence others internally and externally
Ability to deliver initiatives from conception through completion
Strong attention to detail and proactive self-starter mentality
Prime is one of the largest and most loved subscription programs in the world that offers one-of-a-kind basket of benefits such as free and fast shipping, movie streaming and millions of songs for Prime members. We are customer-obsessed and we continue to innovate for our customers and make Prime better for our customers every day.
About the Charter and the Role
Insight is an end-to-end managed real time data processing platform designed to unify and aggregate opaque, distributed data sources across Amazon Prime benefits, making real-time data easily accessible through low-latency APIs. The platform ingests near real-time event streams, processes and enriches raw data, and provides pre-computed datasets with aggregations to enable business and technology teams to make data-driven decisions without the overhead of native computation or complex multi-source queries. Insight powers critical Prime use cases including value communication on customer-facing experiences, member retention programs and subscription management. By prioritizing data integrity, freshness, security, and ease-of-use, Insight reduces project overhead costs and enables clients to access curated real-time signals for targeted customer journeys-such as messaging customers based on their latest Prime Video usage or purchase history. The platform currently serves ~25 active clients across US, EU, and FE regions and delivering 5 million notifications daily. As a Software Development Manager, you will independently lead a team of software engineers to deliver technology solutions that power the Insight platform. This role requires a leader to build technology solutions for business problems or strategies that may not yet be fully defined
Key Responsibilities
Independently manage a team of Software Development Engineers (SDEs), hiring the right mix of skills to accomplish team goals.
Hire, develop, and promote SDEs up to Level 6, delegating appropriately based on individual strengths and development objectives
Create development plans that include collaborative goal-setting, coaching, and strategic project assignments
Demonstrate breadth and depth of knowledge in software development, quality, and technical program management
Understand system design fundamentals including data modelling, data store choices, and non-functional requirements (security, scaling, performance, monitoring, auditing)
Recognize and adopt best practices in engineering, solving problems at their root while understanding broader context
Proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with mitigation plans before they become roadblocks
Communicate ideas effectively, both verbally and in writing, to all types of audiences
Write narratives, PR/FAQs, and other strategic documentation
Work successfully with customers, leaders, and other engineering teams
Drive simplification and optimization of project delivery
Prioritize operational excellence, determining appropriate metrics to track and measure customer impact
Required Qualifications
Experience
5+ years of people management experience in software development
At least 5 years of software development experience
Proven track record leading software engineering teams through full development lifecycle
Experience managing teams building or solving complex software problems at the architectural level
Demonstrated ability to execute both strategically and tactically
Technical Skills
Solid understanding of design approaches and industry technologies
Understanding of overall system architecture and ability to facilitate technical discussions
Ability to make trade-offs balancing resourcing, business goals, user experience, dependency impacts, efficiency, and availability
Experience with software development methodologies and modern programming languages
Knowledge of distributed systems, storage systems, and relational databases[53][55]
Preferred Qualifications
Experience with building products and services for data analytics and insights platforms
Knowledge of data pipeline technologies and ETL frameworks
Previous experience managing Software-as-a-Service technology products
Understanding of business intelligence and analytics domains
Excellent communication skills with ability to influence others internally and externally
Ability to deliver initiatives from conception through completion
Strong attention to detail and proactive self-starter mentality
