Technology Program Manager

Greetings from IndusInd Bank!

We are currently hiring for Senior Technology Program Manager & Technology Program Managers

Location: Mumbai

Role Details

The Senior Technology Program Manager is responsible for driving medium to large-scale, cross-functional technology programs , ensuring alignment with business strategy, regulatory expectations, and enterprise architecture standards.

The role acts as a bridge between business leadership (EXCO) and engineering teams (Internal and external project stakeholders including tech partners) , enabling seamless execution, risk mitigation, and timely delivery of complex technology initiatives

Overall Job Description

1. Program Delivery & Execution

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• Own end-to-end delivery of large, complex technology programs from initiation to production rollout.
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• Drive planning, estimation, execution, and governance across multiple projects.
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• Ensure delivery within timelines, budget, and quality benchmarks .
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• Establish and track KPIs, milestones, and program health metrics .
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2. Stakeholder & Governance Management

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• Engage with senior stakeholders, including EXCO and business heads , to align priorities and provide visibility on program status.
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• Lead governance forums, steering committees, and executive reviews.
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• Drive structured reporting on progress, risks, and dependencies .
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3. Technology Leadership & Strategy

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• Contribute to technology roadmap and strategic initiatives aligned to enterprise goals.
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• Ensure adherence to enterprise architecture, security, and compliance standards .
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• Guide adoption of modern engineering practices (API-led, cloud, DevSecOps) .
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4. Risk & Issue Management

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• Proactively identify and manage risks, dependencies, and bottlenecks .
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• Define mitigation plans and ensure timely resolution.
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• Escalate critical risks with clear impact and resolution path.
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5. Delivery Excellence & Process Improvement

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• Drive adoption of Agile / Hybrid delivery models and best practices .
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• Continuously enhance delivery frameworks, tools, and processes.
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• Ensure effective SDLC governance, testing, and release management disciplines .
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6. Financial & Resource Management

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• Oversee program budgets, forecasts, and cost optimization.
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• Align resource planning with program needs across internal teams and vendors.
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• Track and report financial performance and variances.
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7. Team Leadership & Capability Building

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• Lead and mentor program managers, project managers, and engineering leads.
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• Drive a high-performance, ownership-driven culture .
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• Enable capability building across Agile, DevOps, and program governance.
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Essential Skills

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• 10+ years in leadership roles, with a proven track record of leading Programs across CX, UI/ UX, Digital LOS/ LMS, On-boarding, Payments functions.
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Program & Delivery

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• Strong program management expertise (PMP / Agile certifications preferred)
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• Experience managing organization-wide, multi-stream programs
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Technology

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• Working knowledge of:
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• APIs & Microservices
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• Cloud platforms (AWS / Azure)
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• DevSecOps / CI-CD pipelines
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• Non-Functional Requirements and Capacity Sizing
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• High Level Architecture
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Governance & Risk

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• Strong understanding of regulatory compliance and audit requirements
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• Risk management and issue resolution capabilities
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Stakeholder Management

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• Ability to influence senior leadership and cross-functional teams
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• Strong communication, negotiation, and presentation skills
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Behavioral Competencies

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• Ownership and accountability mindset
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• Strong analytical and problem-solving orientation
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• Ability to operate in a complex, fast-paced environment
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Nice-to-Have

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• Experience in large-scale transformation programs (API, digital, payments)
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• Exposure to tools such as JIRA, Confluence, ServiceNow
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• Experience handling regulators / audit interactions
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EDUCATION & CERTIFICATION

Essential requirement: B.E/ MBA or Equivalent IT/ Masters qualifications

Preferred Certifications: PMP, Prince 2, Agile

WORK EXPERIENCE

Essential requirement: 8 to 20 years

Preferred:

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• Preferably from Banking / BFSI Space
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• Must be able to work under pressure and meet deadlines and handle multiple stakeholders
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Desired Behavioral / Functional Traits

A) Behavioral Traits

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• Takes accountability and always geared up for taking initiative as self-starter and self-led
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• Credible and mature personality
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• Effective influencing skills and concise communicator
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B) Functional / Technical Traits :

Technical Skills Requirement:

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• Strong understanding on one of the integration technologies IBM DataPower, Tibco, Mulesoft, etc.
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• Project management tools – MS projects etc.
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Interested candidates kindly share your updated resume on

Regards,

Team HR