Posted 16 July, 2026
Operations Specialist- GxP / GMP
NR Consulting - India
Pan India, IN
Full Time
Reference: 26-21480-2220-1
Title: Operations Specialist- GxP / GMP
Location: Pan India
Exp: 6+ Years
Job Description:
Required Skills and Experience
· Strong understanding of regulated GxP / GMP environments and controlled system operations.
· Experience in Kneat validation platform operations, validation systems support, digital quality systems, or comparable business system support roles.
· Working knowledge of digital platform governance, administration oversight, patch/upgrade management, service management, change management, incident management, and audit readiness.
Key Responsibilities
· Overlook overall platform governance and operational control for the Kneat platform.
· Provide administration oversight for platform activities, access coordination, configuration follow-up, and service continuity.
· Responsible for user management activities such as user creation, user access modification/update & user de-activation through application software.
· Work with vendor & stakeholder team for periodic patch/upgrade for Kneat application. Evaluate & raise the ticket/change control as per requirement for the implementation.
· Monitor and coordinate SLA-driven support activities, issue resolution, escalation follow-up, and operational performance tracking.
· Support audit and inspection readiness by maintaining documentation, coordinating responses, and ensuring controlled operational practices.
· Coordinate with IT stakeholders on platform changes, incidents, risks, compliance actions, and periodic reviews.
· Track operational issues, incidents, user requests, deviations, and service trends to support continuous improvement.
· Support stakeholder communication, reporting, and governance reviews related to platform health and operational priorities.
· Ensure platform operations are aligned with business needs, compliance expectations, and support processes.
Location: Pan India
Exp: 6+ Years
Job Description:
Required Skills and Experience
· Strong understanding of regulated GxP / GMP environments and controlled system operations.
· Experience in Kneat validation platform operations, validation systems support, digital quality systems, or comparable business system support roles.
· Working knowledge of digital platform governance, administration oversight, patch/upgrade management, service management, change management, incident management, and audit readiness.
Key Responsibilities
· Overlook overall platform governance and operational control for the Kneat platform.
· Provide administration oversight for platform activities, access coordination, configuration follow-up, and service continuity.
· Responsible for user management activities such as user creation, user access modification/update & user de-activation through application software.
· Work with vendor & stakeholder team for periodic patch/upgrade for Kneat application. Evaluate & raise the ticket/change control as per requirement for the implementation.
· Monitor and coordinate SLA-driven support activities, issue resolution, escalation follow-up, and operational performance tracking.
· Support audit and inspection readiness by maintaining documentation, coordinating responses, and ensuring controlled operational practices.
· Coordinate with IT stakeholders on platform changes, incidents, risks, compliance actions, and periodic reviews.
· Track operational issues, incidents, user requests, deviations, and service trends to support continuous improvement.
· Support stakeholder communication, reporting, and governance reviews related to platform health and operational priorities.
· Ensure platform operations are aligned with business needs, compliance expectations, and support processes.
