Employee Relations Manager

KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm

About The Job:

• The client is looking for a seasoned Employee Relations professional with deep expertise in Labour Laws and Labour Compliance to support the COE Senior Legal Counsel (Legal & Compliance) in overseeing the COE’s adherence to local laws and regulations, handling employee relations matters in partnership with the People team, implementing Compliance & Ethics program initiatives at the COE, and providing support in policy drafting and reviews.

Essential Job Functions:

• Together with the Senior Legal Counsel, Legal & Compliance and India People Lead, lead the employee relations activities.

Employee Relations

• Act as the primary point of contact to receive all Employee Relation Matters reported within the India COE.
• Handle employee grievances and take end-to-end ownership of conducting due diligence on matters received, reporting and summarizing issues, recommending corrective actions, and tracking them to closure.
• Maintain a comprehensive dashboard to ensure visibility of all reported issues.
• Share quarterly dashboards and lead organization-wide initiatives to drive corrective actions.

Labour Law Compliance

• Lead all statutory (non-payroll related) compliances.
• Monitor and supervise compliance filings managed by external consultants and ensure the company complies with regulatory requirements including:
  • Shops and Establishments Act
  • CLRA
  • Minimum Wages
  • EPF
  • Gratuity
• Monitor regulatory changes and ensure timely implementation (e.g., Menstrual Leave and New Labour Codes) and program manage them to closure.
• Together with the Senior Legal Counsel, Legal & Compliance and India People Lead, lead and own policies mandated by the Shops and Establishment Act, Contract Labour Regulation Act, and workplace requirements including:
  • Contingent Worker Policy
  • Working in Shifts / On-Call Policy
  • Hybrid Work Arrangements Policy
  • Creche / Day Care Policy
• Support internal and external compliance audits.

Governance & Risk Management

• Track and report Compliance KPIs with BH Compliance teams.
• Drive compliance relating to timely completion of compliance training and track training issues.
• Drive rigor around Ethics Ambassadors, Prevention of Sexual Harassment Committee, and Global Ethics Day initiatives.
• Track, analyze, and report data on PIPs, successful and unsuccessful cases, and probation non-confirmation cases.
• Maintain a repository of relevant documents and ensure appropriate procedures and controls are followed.
• Conduct onboarding and awareness sessions for new hires on Legal and Compliance obligations.
• Drive regular policy updates and reviews with People, Legal, and Finance teams to ensure compliance with current regulations.

Qualifications:
Education

• Bachelor’s Degree in Human Resources or a related field.
• *Master’s Degree (MBA in HR, Master’s in HR/IR, or equivalent) preferred and especially valuable for handling complex employee issues, investigations, and labour compliance.

Experience

• 8–10 years of experience ensuring compliance with applicable laws and regulations, including employment laws, labour laws, and the Prevention of Sexual Harassment Act (POSH).
• Experience advising on employee relations matters.
• Experience conducting fact-finding investigations, witness interviews, and drafting investigation memorandums.
• Experience implementing Compliance and Ethics programs.

Knowledge & Skills

• Strong expertise in Labour Laws, Labour Compliance, and Employee Relations.
• Knowledge of POSH compliance and investigations.
• Experience managing statutory compliance programs.
• Experience supporting compliance audits and risk management activities.
• Ability to track, analyze, and report compliance metrics.
• Strong policy drafting, review, and governance experience.
• Ability to engage with employees and independently conduct fact-finding discussions.

Communication & Organizational Skills

• Fluency in English with strong written and verbal communication skills.
• Ability to articulate complex matters to COE leadership teams.
• Strong writing, editing, and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to collaborate with India-based and international stakeholders.
• Ability to influence stakeholders and build consensus across functions and geographies.
• Comfortable working with employees and leaders across all organizational levels.

Other Skills

• International exposure with awareness of communication styles and cultural differences.
• Experience handling employee matters and investigations.
• Strong consultative approach with the ability to formulate recommendations and drive alignment.
• Self-motivated with the ability to work independently and take ownership.
• Comfortable functioning as both an individual contributor and influencer.
• Able to operate effectively in ambiguous and fast-paced environments.
• Assertive, intellectually curious, and self-driven personality.