IKEA_ITAM_Day0Hiring

1. REQUIREMENT TEMPLATE – ITAM (HAM, SAM)

No. of positions 1

Account Name IKEA

Service Line SIAM SL

Must have skills - 2 skills which are non-

negotiable HAM, SAM

Desirable skills - 1 skill which is nice to have CMDB

Infosys role Senior Consultant

Desired experience range 10-14years

Location(s) where this position can work out of Bangalore/Pune/Hyd/Chennai

Does this position require working from client

office all or some days in the week? If yes pls

provide details To be filled-if have details

Is remote working allowed Hybrid

Any additional things to be checked 24/7 rotational shifts

Responsibilities and JD in brief along with additional criteria to be considered (if any):

Key Role &

Responsibilities

* Manage the end-to-end software asset lifecycle, including procurement, deployment, maintenance, usage,

and retirement.

* Configure, maintain, and enhance ServiceNow SAM Pro modules.

* Maintain accurate software license records, contracts, entitlements, and compliance positions.

* Conduct license reconciliation across major vendors (e.g., Microsoft, Adobe, Oracle, IBM).

* Monitor usage data to detect under-utilized or unused licenses and recommend optimization opportunities.

* Ensure audit readiness and support internal and external software audits.

* Work with procurement, security, finance, and IT operations to drive SAM policies and governance.

* Support Discovery and CMDB quality improvements aligned with SAM best practices.

* Develop and maintain software catalog and normalization rules within ServiceNow.

* Provide regular reporting on compliance status, risks, and savings opportunities.

* Manage end-to-end hardware asset lifecycle from procurement to disposal.

* Maintain accurate data in ServiceNow and CMDB.

* Ensure proper asset tagging, discovery, reconciliation, and updates.

* Build and maintain asset models, catalog items, and stock rules.