WBG Pioneer - AI Product and Agentic Systems Intern
WBG Pioneer
The World Bank Group (WBG) finances development projectsacross the globe through three distinct institutions,the International Bank for Reconstruction and Development and theInternational Development Association (IBRD/IDA), the International FinanceCorporation (IFC), and the Multilateral Investment Guarantee Agency(MIGA). The Information and Technology Solutions (ITS) Vice Presidency ofthe World Bank Group delivers a wide portfolio of technology products andservices that enable the WBG's development mission. Within ITS, the FiduciaryOperations unit (ITSFD) is responsible for digital solutions thatsupport Procurement, Financial Management, and Environmental and SocialSafeguards across World Bank operations.
About the Team: Procurement
The Procurement team sits within ITSFiduciary Operations (ITSFD) and is responsible for the digital systems thatsupport procurement activities across World Bank-financed projects. Itsflagship platform is STEP (Systematic Tracking of Exchanges in Procurement),an end-to-end online system used for procurement planning, tracking, anddocument management across the full procurement lifecycle; from planningthrough contract management. STEP is used by Task Team Leaders, ProcurementSpecialists, and borrowers alike and supports transparency and accountabilitythrough machine-readable reporting and open contracting data.
The intern will gain hands-onexperience in how a global institution plans and validates datamigration for a complex platform modernization.The role offers exposure to agile delivery, data governance, QA practices, UATpreparation, stakeholder coordination, and the practical realities of movingfrom legacy systems to a modern digital platform.
Duties andResponsibilities
Research emerging generative AI, Copilot, and agentic system practices relevant to procurement, workflow guidance, knowledge retrieval, and digital service delivery.
Support identification and documentation of high-value AI and agent use cases across the procurement lifecycle, including borrower support, staff support, planning and others
Assist in developing agent concepts, user stories, journey maps, conversation flows, prompt patterns, and lightweight demonstration materials.
Support testing and evaluation of AI-enabled experiences, including accuracy, usefulness, clarity, trustworthiness, handoff points, and user adoption potential.
Help organize AI knowledge resources, example prompts, test scenarios, evaluation notes, and reusable materials for product and change teams.
Collect and synthesize feedback from staff, borrowers, champions, pilot participants, and project stakeholders to inform AI experience design and adoption planning.
Prepare concise presentations, briefing notes, demos, and storytelling materials that communicate the STEP 2.0 AI transformation vision and practical value.
