Systems Engineer - Productivity Engineering

As a Systems Engineer at Okta, you will be at the heart of how our global workforce communicates, collaborates, and creates. You won't just be "keeping the lights on"; you will be responsible for architecting workflows, securing our ecosystem, and ensuring that our stack - from Google Workspace to Slack and Gemini - works seamlessly for every employee, everywhere.

What You'll Be Doing

• Infrastructure Management: Administer and optimize our core productivity suite, including Google Workspace,Gemini, Slack, Asana, and Smartsheet.
• AI Integration & Strategy: Lead the deployment, management, and troubleshooting of enterprise AI tools (specifically Gemini), ensuring they are integrated safely and effectively into daily workflows.
• Enablement: Create technical documentation and partner with cross-functional teams to drive best practices and high adoption rates of new applications and features.
• Global Support: Act as a Tier 3 escalation point for complex technical issues, supporting a fast-paced, 24/7 global environment from our Bangalore hub.
• Governance & Standards: Define and enforce global standards for tool usage, security permissions, and data governance.
• Process Automation: Identify manual bottlenecks and use APIs or scripting to automate repetitive administrative tasks.

What You'll Bring to the Role

• Technical Expertise: Proven experience managing Enterprise-level Google Workspace (DNS, Mail routing, Vault, DLP) and administrative experience with tools such as Slack, Asana, and Smartsheet.
• AI Proficiency: Practical experience managing and deploying Gemini and other AI-driven productivity interfaces within a corporate framework.
• Operational Agility: Experience working in a fast-paced environment supporting a distributed, global company.
• Governance Mindset: A track record of implementing "least privilege" access models and driving standards in usage and best practices.
• Automation Skills: Proficiency in Apps Script, Python, or Bash to manage large-scale migrations or system integrations.
• Communication: Excellent verbal and written skills to lead training and influence standard usage across the org.

Why Join

• Build With Purpose: Work on meaningful problems that simplify and secure how Okta operates at a global scale.
• Cutting-Edge Stack: Work with the latest from Google's AI suite (Gemini) as well as other AI tools and functionality.
• Grow in a Technical Culture: Join a supportive, high-caliber team that values technical excellence, clean code, and personal development.

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