Number of Openings |
1 |
ECMS ID in sourcing stage |
526626 |
Assignment Duration |
6 months |
Total Yrs. of Experience |
10 |
Relevant Yrs. of experience |
7-10 years |
Detailed JD (Roles and Responsibilities) |
- Understand customer business use cases & perform functional & technical Requirements gathering of new features of Oracle Retail Xstore and XOffice application
- Produce and maintain Technical Process Flows, other, related design, and as-built documentation in support of the application architecture
- Understand the peak problems of business of Xstore operations and provide IT solutions to it
- Design, Develop, Unit Test, Delivery for Xstore and related applications.
- Collaborate with Project Managers, Managers, Architects, and Other third Party Integrated Developers in recommending strategies and tactical implementations to solve data Integration problems.
Meet weekly with stakeholders to understand their data needs
|
Mandatory skills |
Oracle DB, SQL, Coré Java, Oracle Xstore Suite, XML |
Desired/ Secondary skills |
- Proactive incident resolution with automated monitoring alert
- Preliminary analysis of failed interfaces
- Deployment and tracking corrective changes (patches/upgrades) to production
- Application maintenance (Archiving/Purging data or log files)
- Database monitoring and optimization (Archiving/Purging data)
- Tracking Base Product Service requests
- Continuous Improvement by identifying the recurring issues
- Raise and tag recurring incidents to the Problem Management tickets along with Root Cause Analysis (RCA)
- Follow escalation metrics and procedures used to resolve user issues and problems.
- Monitoring /ensuring apps availability, connectivity, data integrations and critical process completion.
- Monitor Deployment and report incidents for corrective changes (patches/upgrades) to production
- Collaborate with product vendors and 3rd party vendors for store application maintenance
- Proactive knowledge sharing with L1 help desk team providing a comprehensive knowledge repository on step-by-step incident resolution approach on a periodic basis enabling shift left
- Post Deployment validations
- Creating MNTs on a need basis
- Knowledge Management for future reference
- Reporting and Review meetings at agreed frequency
- Coordinate with client stakeholders and internal teams effectively and share periodic communication
- Cover support coverage over weekend and during P1 and P2 incidents
- Collaborate with internal teams, client stakeholder teams during peak period along with Month End and Year End activities
- Raise and coordinate with Oracle on Service Requests if any
|
Domain |
Retail |
Proposed Vendor Rate from ECMS ID (Visible to the user/ requestor) |
9000/Day |
Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews and feedback etc. |
[email protected]
[email protected]
[email protected]
|
Work Location given in ECMS ID |
PAN INDIA |
Is it complete WFO or Hybrid model (specify the days) |
Hybrid |
BG Check (Post or Pre onboarding) |
Pre onboarding |
Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO |
YES |
