ServiceNow - GRC/IRM Consultant/Senior Consultant

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

ServiceNow - GRC/IRM Consultant/Senior Consultant
Our Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions using proven methodologies and tools in a consistent manner. Our services help organizations to address, in a timely manner, pervasive issues, such as identity theft, data security breaches, data leakage, cyber security, and system outages across organizations of various sizes and industries with the goal of enabling ongoing, secure, and reliable operations across the enterprise.
We are seeking an experienced ServiceNow GRC / IRM Developer with strong hands-on experience in configuring and customizing ServiceNow GRC/IRM modules. The ideal candidate will have 3+ years of ServiceNow platform development experience, including at least 2 years focused specifically on implementing governance, risk, and compliance use cases through configuration, scripting, workspace development, and integrations. This role will be responsible for designing, configuring, and developing ServiceNow GRC/IRM capabilities, including policy/control workflows, risk and issue management, and compliance evidence collection, to support end-to-end governance and audit readiness.
Work you will do
As a Consultant/Senior Consultant, you would be expected to perform the following activities:

• Well versed with the application deployment and configuration baselines, and understanding of how the application environment operates in a secure environment and how exceptions are handled during operations.
• Facilitate use of technology-based tools or methodologies to continuously improve the monitoring, management, and reliability of the service.
• Define the architecture and design elements for the implementation of ServiceNow GRC solution (including design data/object models, technical workflow diagrams, access control models, etc.).
• Understand the business requirement and define & document epics, user stories, create UI mock-ups and having a roll-up the sleeves approach to make things happen.
• Facilitate service now training and support team on complex system configuration
• You will collaborate with our clients to resolve their business problems by translating functional requirements into technical solutions.
• You will be responsible for end-to-end application design, workflow configurations, and customizations.
• Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints, and technological realities.

Key Responsibilities (GRC/IRM)

• Configure and customize ServiceNow GRC/IRM modules including Policy & Compliance, Risk Management, Audit Management, BCM, TPRM, and CCM
• Develop and customize IRM Workspaces, Portals, forms, dashboards, and reports
• Build and maintain client-side and server-side scripts including Business Rules, UI Policies, and Script Includes
• Integrate ServiceNow with external systems using REST and SOAP APIs
• Perform system administration activities including configuration changes, user support, and upgrades
• Work closely with stakeholders to understand business, risk, and compliance requirements
• Support governance: audit-ready evidence, change/release management, documentation/runbooks, and role-based access controls.

Optional Responsibilities (Other use cases)
Support SecOps modules such as Security Incident Response (SIR) and Vulnerability Response (VR)
Required Qualifications

• 3-8 years of ServiceNow development experience
• Hands-on experience with ServiceNow GRC/IRM modules
• Strong scripting experience using JavaScript and ServiceNow APIs
• Experience in workspace and portal development
• Exposure to API-based integrations
• Understanding of risk, compliance, audit, and regulatory concepts

Preferred / Nice to Have

• ServiceNow CSA (Mandatory), CAD and GRC/IRM-related CIS-certifications.
• Scripting (ServiceNow JavaScript), performance tuning, and large-scale data ingestion.

Core Skills
ServiceNow GRC/IRM, CMDB, Flow Designer/Integration Hub, integrations, reporting/dashboards, stakeholder coordination, good communication and presentation.
Education:

• Bachelor's/ Master's degree in information technology or related field

Location: Hybrid Only

• Bengaluru/Hyderabad/Pune/Chennai/Kolkata/Delhi/Mumbai

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.