SAP GTS consultant for Application support and Maintenance
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it's the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Roles & Responsibilities :
End to End understanding and expertise in all GTS Topics (Compliance, Customs, Trade Preference etc.) to provide state of art solutions and services.
Strong experience in Delivery, Shipments, Picking, packing, WM interface topics
Experience in mapping and configuring end-to-end business processes in SAP Foreign trade/International trade
Hands-on experience in SAP GTS, its integration, and configuration in conjunction with feeder systems. Must have experience of full scope of these services across clients.
Cross module: CS, MM, FICO and PP knowledge is an added advantage.
SAP S/4 Sales process understanding and good exposure.
Special business processes - 3rd Party / Consignments / Returns
Perform detailed analysis of business requirements to support with suitable solutions.
Ensure smooth data exchange between feeder systems and GTS using standard and custom interfaces (IDocs, BAPIs, APIs).
Incident Management: Log, track, and manage incidents using ITSM tools (e.g., ServiceNow, Remedy, etc.) in compliance with SLAs.
Qualifications
Educational qualification:
BSC/MCA/BE/MBA
Experience :
5+ Years of GTS experience
Mandatory/requires Skills :
SAP GTS experience.
Preferred Skills :
SAP SD experience
Additional Information
Excellent problem-solving, consulting and decision-making skills.
Handling incident, problem tickets, service and change request in SAP.
Mentoring, guiding, supporting and directing associates.
Good communication and interpersonal skills. -Should be able to work independently with minimal supervision