Posted 22 July, 2026
ServiceNow Architect
Diverse Lynx India
Bengaluru, Karnataka, IN
Full Time
Reference: 26-01993-575-2
As a ServiceNow Architect, you will serve as the technical authority and strategic advisor for enterprise-wide ServiceNow implementations. You will lead complex solution designs, architect transformative platforms, and provide expert guidance to cross-functional teams. This role requires deep technical expertise combined with business acumen to deliver exceptional value through the ServiceNow platform for our real estate customers. Certification as a Certified Master Architect (CMA) is highly desirable.
As an Architect you will be responsible for
"
Design and oversee enterprise-scale ServiceNow architectural solutions that align with business objectives and technology roadmaps; collaborate with project management, business analysts, and development teams to ensure successful solution delivery
"
Lead technical discovery sessions with stakeholders to translate business requirements into comprehensive solution architectures
"
Partner with business stakeholders, project managers, and vendor teams to translate business requirements into technical specifications. Communicate complex technical concepts to non-technical audiences and provide technical expertise during client presentations.
"
Develop and maintain architectural standards, patterns, and governance frameworks for ServiceNow implementations
"
Design and oversee integrations between ServiceNow modules and other systems
"
Provide technical leadership and mentorship to development teams throughout the solution lifecycle; act as the escalation point for complex technical challenges
"
Establish and enforce ServiceNow development standards, coding best practices, and change management procedures. Conduct technical reviews and provide guidance to development teams to ensure solution quality and maintainability.
"
Lead technical delivery across multiple concurrent workplace and safety-focused ServiceNow projects, ensuring consistent architecture approaches
"
Identify and mitigate technical risks, ensuring solutions are scalable, secure, and maintainable
"
Advise leadership on strategic platform capabilities, technical direction, and roadmap planning
"
This role requires a collaborative mindset and the ability to build strong relationships across teams
"
Knowledge of the WSD and Health and Safety module and understanding of the real estate domain a nice plus
What we are looking for
"
ServiceNow Certified Master Architect (CMA) certification
"
8+ years of experience in IT service management and enterprise architecture
"
5+ years of hands-on experience implementing and customizing ServiceNow solutions
"
Experience with WSD and HSE modules desirable
"
Proven experience architecting complex, multi-instance ServiceNow environments
"
Demonstrated experience designing enterprise-scale ServiceNow implementations with complex integration requirements. Strong understanding of web services, REST/SOAP APIs, and middleware technologies.
"
Proven track record managing technical delivery on multiple concurrent projects, with experience in Agile/Scrum methodologies and project management frameworks.
"
Expert-level knowledge of ServiceNow platform capabilities, limitations, and best practices
"
Exceptional verbal and written communication skills, able to interact with all levels in the organization
"
Comfortable with constantly evolving and changing priorities, enjoys new challenges
"
Experience with business analysis or functional real estate knowledge in the professional services industry a plus
As an Architect you will be responsible for
"
Design and oversee enterprise-scale ServiceNow architectural solutions that align with business objectives and technology roadmaps; collaborate with project management, business analysts, and development teams to ensure successful solution delivery
"
Lead technical discovery sessions with stakeholders to translate business requirements into comprehensive solution architectures
"
Partner with business stakeholders, project managers, and vendor teams to translate business requirements into technical specifications. Communicate complex technical concepts to non-technical audiences and provide technical expertise during client presentations.
"
Develop and maintain architectural standards, patterns, and governance frameworks for ServiceNow implementations
"
Design and oversee integrations between ServiceNow modules and other systems
"
Provide technical leadership and mentorship to development teams throughout the solution lifecycle; act as the escalation point for complex technical challenges
"
Establish and enforce ServiceNow development standards, coding best practices, and change management procedures. Conduct technical reviews and provide guidance to development teams to ensure solution quality and maintainability.
"
Lead technical delivery across multiple concurrent workplace and safety-focused ServiceNow projects, ensuring consistent architecture approaches
"
Identify and mitigate technical risks, ensuring solutions are scalable, secure, and maintainable
"
Advise leadership on strategic platform capabilities, technical direction, and roadmap planning
"
This role requires a collaborative mindset and the ability to build strong relationships across teams
"
Knowledge of the WSD and Health and Safety module and understanding of the real estate domain a nice plus
What we are looking for
"
ServiceNow Certified Master Architect (CMA) certification
"
8+ years of experience in IT service management and enterprise architecture
"
5+ years of hands-on experience implementing and customizing ServiceNow solutions
"
Experience with WSD and HSE modules desirable
"
Proven experience architecting complex, multi-instance ServiceNow environments
"
Demonstrated experience designing enterprise-scale ServiceNow implementations with complex integration requirements. Strong understanding of web services, REST/SOAP APIs, and middleware technologies.
"
Proven track record managing technical delivery on multiple concurrent projects, with experience in Agile/Scrum methodologies and project management frameworks.
"
Expert-level knowledge of ServiceNow platform capabilities, limitations, and best practices
"
Exceptional verbal and written communication skills, able to interact with all levels in the organization
"
Comfortable with constantly evolving and changing priorities, enjoys new challenges
"
Experience with business analysis or functional real estate knowledge in the professional services industry a plus
