Banking Operations Analyst

Graduate (Any) with minimum of 3 - 5 years of work experience in an international BPO Banking process.
Excellent understanding or an SME of KYC/AML/CDD experience is mandatory
Flexible to work in night Shifts
Excellent Oral & Communication skills in English

Strong understanding of KYC/AML concepts/process
Maintain the necessary SLA's and report out to the team manager on a regular basis
Anticipates problems and recognizes when to deviate from standard practices
Seeking assistance or to resolve complex issues with the help of process knowledge
Adhere to project requirements and department objectives
To follow technical protocols and general procedures guided by department objectives
Effectively communicate to coordinate job specific information and to collaborate with team members
Participating in the training programs based on business needs
Attending team meetings or customer calls (if required)
To perform Quality Audits based on process requirements

• Should be able to support the team as a SME and lead