DW Executive- L1

Job Description Role Digital Workplace Trainee Key Responsibilities Own and deliver on proactive & RFP based solution proposals with a major emphasis on value engineering, for our customers and prospects Closely work with Sales, Presales, Alliance Team to build relevant partnerships with major solution providers, service providers with complementary skills Conceptualize and develop framework, accelerators, or solutions for specific needs. Periodic reviews with leadership team on service line operations, progress, and overall direction Define and manage service offering alongside development roadmap and investments. Collaborate with partners, analyst firms and innovation teams and delivery SMEs to define and develop new services and capabilities. Expertise in one or more of the following: span desktop engineering, endpoint monitoring and management, virtual workspace, endpoint automation, PC as a Service, communication, collaboration and productivity tools and services, Service Desk, Field Services, Deskside support, Self-Service, Conversational AI, knowledge management, digital experience management and more containing modernization requirements etc. Should have strong knowledge of Tools such as Chat, ChatBot, Chat GPT, Email Parser, Self-Heal solutions such as Next Think, Systrack etc. The Role Offers Opportunity to engage in complex problem solving and design solutions that meet diverse business needs. Access to continuous learning opportunities, including executive leadership programs, certifications, and industry conferences. High visibility, opportunity to interact with multiple groups within the organization, technology vendors and implementation partners. Essential Skills 1 - 3 years in Digital Workplace Practice. Essential Qualifications B.TECH /B.E. (E&C) is preferred