ServiceNow Architect

Job Description:

Experience & Expertise

• Bachelor's degree in Information Technology, Business Administration or related field
• 10+ years' experience leading and implementing SNOW HRIS solutions
• Experience and understanding of security and security implementation within Workday; managed Workday Access Control projects
• Advanced MS Excel Skills (formulas, pivot tables, v lookups) and MS Office Skills
• Demonstrated experience managing complex multi-year projects globally
• Ability to operate successfully in a matrix environment, working across multiple functions globally
• Exposure and experience in HR functions, processes and / or HR shared services teams.
• Strong customer orientation and service driven mentality
• Excellent intercultural communication skills, ability to engage at various levels within the organization
• Keen process focus, ability to organize diverse activities into structured processes & a systems orientation
• Strong hands-on and can-do mentality. Independent & Process focused approach.
• Ability to function in matrix environments, multiple stakeholders with an adaptive mindset and cross-cultural sensitivities
• Strong stakeholder management Skills
• Customer-centric mindset
• Excellent presentation and communication skills (E.G., strong customer-facing skills)
• Excellent collaborator and teammate; ability to foster and feed off coworkers
• Ability to articulate complex issues to peers, executives, and customers
• Self-motivated and driven ability to perform and excel with little supervision.

Education Level:

• Graduate with a first class degree in computer science or equivalent
• 10+ years of experience successfully implementing, supporting or upgrading enterprise software product(s)
• Post graduate diploma / degree in management is preferable but not mandatory
• Certification in ITIL, PMP, Scrum, Lean, Six Sigma, Quality concepts is preferable but not mandatory
• Should be a Certified Systems Administrator (CSA), CMA, CTA
• Drive your career forward and join the company leading the technology and business evolution in the automotive industry.