Description:
We are seeking a skilled and detail-oriented File Transfer Specialist to join our integration team. This role involves onboarding and managing trading partners in IBM Sterling Gateway, maintaining and modifying existing file transfer configurations, and supporting cloud-based transfer solutions. The ideal candidate will have a strong understanding of file transfer protocols, change management processes, and tools like ServiceNow, JIRA, and AzCopy.
Key Responsibilities: - Partner Onboarding & Configuration:
- Set up and configure new trading partners in IBM Sterling Gateway.
- Collaborate with internal teams and external partners to gather onboarding requirements.
- Ensure secure and compliant data exchange configurations.
- File Transfer Management:
- Analyze and understand existing file transfer configurations.
- Modify configurations with minimal risk and no disruption to ongoing operations.
- Troubleshoot and resolve file transfer issues promptly.
- Protocol & Tool Expertise:
- Work with various file transfer protocols such as SFTP, FTPS, HTTPS, AS2, and Connect:Direct.
- Use AzCopy and other tools for cloud-based file transfers (e.g., Azure Blob Storage).
- Change & Release Management:
- Follow established change management and release management processes.
- Raise and track change requests using ServiceNow or similar ITSM tools.
- Coordinate deployments and ensure proper documentation and approvals.
- Project & Ticketing Tools:
- Use JIRA for tracking tasks, bugs, and enhancements.
- Maintain clear and up-to-date documentation of configurations and changes.
Required Skills & Qualifications: - 3-5 years of experience in file transfer operations or integration roles.
- Hands-on experience with IBM Sterling File Gateway or Sterling B2B Integrator.
- Strong understanding of file transfer protocols and data security.
- Working knowledge of AzCopy and cloud storage solutions (preferably Azure).
- Familiarity with ServiceNow, JIRA, and ITIL-based processes.
- Excellent analytical and troubleshooting skills.
- Knowledge in US Healthcare domain and X12 EDI format ( nice to have )
- Strong communication and stakeholder management abilities.
|
