Dell Boomi

Role Descriptions: Provide Level 2 and Level 3 production support for Boomi integration applications| APIs| scheduled processes| real-time interfaces| batch interfaces| listeners| Atoms| Molecules| and runtime environments.Monitor Boomi process executions| failed documents| process schedules| listener status| integration queues| Atom/Molecule health| runtime availability| resource utilization| and platform alerts.Perform incident triage| impact assessment| root cause analysis| workaround implementation| permanent fix coordination| and post-incident documentation for platform and application issues.Troubleshoot failures related to connectors| maps| profiles| process logic| extensions| environment configurations| authentication| certificates| payload transformation| endpoint connectivity| and downstream application availability.Administer Boomi platform components including Atom and Molecule restarts| log collection| runtime property updates| environment extensions| listener configuration| user access support| certificates| license keys| version upgrades and connector updates.execute middleware Software and tool installation| configuration| patching| maintenance| and tuningprovide physical data file definition| placement| and optimization;plan and install middleware version upgradesSupport deployment| rollback| migration| configuration| patching| and release activities across development| test| staging| and production Boomi environments.Coordinate with application teams| infrastructure teams| network teams| database teams| cloud teams| vendors| and business stakeholders to resolve integration and platform issues within agreed SLAs.Maintain operational documentation including runbooks| support SOPs| interface inventory| integration catalog| deployment notes| troubleshooting guides| CMDB updates| and knowledge articles.Support change requests| minor enhancements| defect fixes| connector configuration changes| certificate renewals| security updates| and operational improvement activities for existing Boomi integrations.Track recurring incidents| perform problem management analysis| recommend automation opportunities| and contribute to ticket reduction and continuous service improvement initiatives.Ensure compliance with customer policies for access management| audit logging| security controls| change management| release governance| and production support procedures
Essential Skills: The Boomi Platform and Application Support Engineer will be responsible for providing end-to-end production support| administration| monitoring| troubleshooting| and operational governance for Boomi-based integration platforms and application interfaces. The role requires strong hands-on experience in Boomi AtomSphere/Boomi Enterprise Platform| Atom and Molecule runtime administration| integration process monitoring| incident resolution| change support| and coordination with application| infrastructure| security| and business teams to ensure stable| secure| and SLA-driven integration operations.
Desirable Skills:
Keyword:
Skills: Digital : Dell Boomi
Experience Required: 6-8