Senior Product Analyst

ABOUT THE TEAM

At Tide, our team culture is built on a growth mindset and inquisitive freedom. We act as data advocates, driving tangible value through product-specific insights to help our business teams identify opportunities for growth and improve existing products in our mission to become a truly data-driven company.

ABOUT THE ROLE:

As a Senior Product Analyst, you will:

• Influence our marketing strategies especially in the Subscription business driven by powerful insights
• Present insights to stakeholders & senior management, translating analysis into the 'so what?' and identifying possible actions to take as a result
• Partner with Product teams to build KPIs for new product launches and monitor performance of existing products
• Using your SQL/Python expertise to interrogate our data to solve key business problems
• Proactively bringing new ideas to the table relating to business questions, analytics approaches, datasets and ways of working.
• Ability to deal with ambiguity & form ambiguous questions into defined solutions to improve the business area
• Democratising insights by helping stakeholders with the self serve dashboards
• Assessing opportunities, understanding behaviour, testing hypotheses with data analysis
• Communicate segmentation analysis, relevant trends and campaign performances (including SLA's & KPI's) to internal as well as external stakeholders and across the business
• Forecasting through Uncertainty/Sensitivity testing and scenario planning to create data-driven performance from historic and current data
• Presenting data in a clear and easy to comprehend manner, using visualisation tools(Looker).

WHAT WE ARE LOOKING FOR:

Tide is seeking a Senior Product Analyst to lead our data-driven efforts. The ideal candidate will have:

• Strong ownership mindset and an eagerness to see the impact of your work

YOU WILL BE A GREAT FIT IF

• Comfortable in leading and solving vague and ambiguous problems independently
• Good communication skills and the ability to explain basic statistical concepts to business users
• You are someone who always looks for new opportunities of creating impact for the business, you don't wait for things to be told to you
• Experience in taking a business question or problem and turning it into an insight brief
• Good SQL/Python Proficiency
• A track record of delivering insight and actionable recommendations in an analytical role
• Ability to effectively form relationships with the business in order to help with the adoption of data driven decision making
• Experience capturing stakeholder requirements across various levels of seniority and functions and building appropriate analytical solutions
• You're a self-starter - you take initiative in spotting opportunities and finding ways to solve challenges with data
• Ability to deal with ambiguity and competing objectives in a fast paced environment
• You have a solid grounding in statistics and experimentation methodologies.
  
  

WHAT YOU'LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans:

• Competitive Compensation - competitive salary and share options
• Time Off - Generous annual leave on top of bank holidays.
• Parental Leave - Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical - Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance - Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover - Comprehensive accidental and life insurance protection.
• Mental Wellbeing - Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days - Paid days annually for volunteering or personal growth.
• Learning & Development - Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) - Work from abroad for up to 90 days annually.
• Home Office Setup - Contribution towards setting up your home office
• Laptop Ownership - Keep your old laptop and get a new one when it's time for a replacement.
• Snacks & Meals - Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING:

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

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