Posted 28 July, 2026
ServiceNow with Now Assist
WILLWARE TECHNOLOGIES PRIVATE LIMITED
Bengaluru, KA,Chennai, TN,Hyderabad, TS,Noida, UP,Gurgaon, HR,Pune, MH,Mumbai, MH,Kolkata,Nagpur, MH, AN, IN
Full Time
Role: ServiceNow Senior Developer with Now Assist
Experience: 4+ Years
Work mode: Onsite
Key Responsibilities
Lead technical delivery within the pod and ensure high-quality solution implementation.
Act as the primary hands-on architect for AI-enabled ServiceNow solutions.
Mentor and guide technical consultants and developers.
Design, configure, and customize ServiceNow applications using JavaScript and Glide APIs.
Build and maintain CMDB foundation, data models, and population strategies.
Design and implement Now Assist skills and Agentic AI workflows.
Develop AI-powered ServiceNow agents, including Technical Design, Configuration, and AI Testing agents.
Configure and enhance AI agent logic, prompts, and behaviors for improved accuracy and reliability.
Conduct client workshops to gather requirements, identify gaps, and define technical solutions.
Design business rules, workflows, and automation using Flow Designer.
Develop and manage REST API, MID Server, IntegrationHub, and spokes-based integrations.
Perform automated testing using ATF and execute smoke testing and peer code reviews.
Troubleshoot technical issues and resolve defects during development and testing.
Drive AI-enabled delivery, configuration, testing, and quality assurance practices.
Collaborate with global teams across EMEA, APAC, and AMS regions.
Prepare technical documentation, solution designs, and implementation artifacts.
Independently execute tasks following PACE playbooks.
Provide regular project status updates and proactively identify delivery risks.
Ensure adherence to ServiceNow development standards, ITIL processes, and security best practices.
Required Technical Skills
Extensive hands-on experience with ServiceNow ITSM, ITOM, ITAM, HRSD, CSM, and CMDB.
Expertise in Now Assist, Agentic AI, and MCP-based solution design.
Strong experience in JavaScript, GlideScript, and server-side scripting.
Hands-on experience with Flow Designer, IntegrationHub, REST APIs, MID Server, and Spokes.
Experience building ServiceNow AI Agents and AI-driven platform capabilities.
Strong knowledge of ServiceNow platform configuration, customization, and technical architecture.
Experience with Automated Test Framework (ATF), testing strategies, and quality assurance.
Strong understanding of business process analysis, workflow automation, and ServiceNow best practices.
Excellent troubleshooting, documentation, and problem-solving skills.
Experience: 4+ Years
Work mode: Onsite
Key Responsibilities
Lead technical delivery within the pod and ensure high-quality solution implementation.
Act as the primary hands-on architect for AI-enabled ServiceNow solutions.
Mentor and guide technical consultants and developers.
Design, configure, and customize ServiceNow applications using JavaScript and Glide APIs.
Build and maintain CMDB foundation, data models, and population strategies.
Design and implement Now Assist skills and Agentic AI workflows.
Develop AI-powered ServiceNow agents, including Technical Design, Configuration, and AI Testing agents.
Configure and enhance AI agent logic, prompts, and behaviors for improved accuracy and reliability.
Conduct client workshops to gather requirements, identify gaps, and define technical solutions.
Design business rules, workflows, and automation using Flow Designer.
Develop and manage REST API, MID Server, IntegrationHub, and spokes-based integrations.
Perform automated testing using ATF and execute smoke testing and peer code reviews.
Troubleshoot technical issues and resolve defects during development and testing.
Drive AI-enabled delivery, configuration, testing, and quality assurance practices.
Collaborate with global teams across EMEA, APAC, and AMS regions.
Prepare technical documentation, solution designs, and implementation artifacts.
Independently execute tasks following PACE playbooks.
Provide regular project status updates and proactively identify delivery risks.
Ensure adherence to ServiceNow development standards, ITIL processes, and security best practices.
Required Technical Skills
Extensive hands-on experience with ServiceNow ITSM, ITOM, ITAM, HRSD, CSM, and CMDB.
Expertise in Now Assist, Agentic AI, and MCP-based solution design.
Strong experience in JavaScript, GlideScript, and server-side scripting.
Hands-on experience with Flow Designer, IntegrationHub, REST APIs, MID Server, and Spokes.
Experience building ServiceNow AI Agents and AI-driven platform capabilities.
Strong knowledge of ServiceNow platform configuration, customization, and technical architecture.
Experience with Automated Test Framework (ATF), testing strategies, and quality assurance.
Strong understanding of business process analysis, workflow automation, and ServiceNow best practices.
Excellent troubleshooting, documentation, and problem-solving skills.
