Senior Operations Manager

About the Company

Wipro is a leading global information technology, consulting, and business process services company. Our mission is to help customers realize their business goals by providing innovative solutions and services. We foster a culture of inclusivity, collaboration, and continuous improvement.

About the Role

The Sr Manager will be responsible for overseeing US mortgage operations, ensuring compliance with US mortgage guidelines, and managing a team of professionals in a hybrid work model.

Responsibilities

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• Expert level knowledge of US mortgage guidelines, documents and various mortgage processes in Originations. Preferably in underwriting
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• Good email writing skills, well versed in MS Excel, MS PowerPoint
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• Experience in managing back-office mortgage Operations in outsourced environment and capable of managing 80+ FTE
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• Capable of handling new process migrations
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• Ability to build & motivate teams
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• Ability to manage client relationships and escalations
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• Ability to communicate with Wipro’s senior management
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Qualifications

Education: 12+ years of experience in the relevant field.

Required Skills

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• Expertise in US mortgage operations guidelines
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• Strong communication and interpersonal skills
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• Proficiency in MS Excel and MS PowerPoint
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Preferred Skills

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• Experience in underwriting
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• Experience in managing large teams
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Pay range and compensation package

Competitive salary based on experience and qualifications.

Equal Opportunity Statement

Wipro is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.