Business Development Manager

Designation - Business Development Manager - Microsoft Dynamics 365 Department - Sales & Marketing Experience - Minimum 7 + Years Key Responsibilities Develop and execute business development strategies to drive sales of Microsoft Dynamics 365 (CRM/ERP), Power Platform, and Azure solutions. Generate new business opportunities through outbound prospecting, networking, referrals, social selling, email campaigns, and Account-Based Marketing (ABM) initiatives. Manage the complete sales cycle, including lead generation, qualification, proposal creation, negotiation, and deal closure. Build and maintain strong relationships with CXOs, decision-makers, and key stakeholders across target industries. Conduct discovery sessions, product demonstrations, workshops, and consultative discussions to effectively position Microsoft Dynamics 365 solutions. Collaborate with pre-sales, delivery, and marketing teams to develop customized solutions and sales collateral. Maintain an accurate sales pipeline, forecasts, and opportunity tracking using CRM tools (preferably Microsoft Dynamics CRM). Drive customer retention, upselling, and cross-selling opportunities through ongoing account management. Monitor market trends, competitor activities, and emerging technologies to identify business growth opportunities. Ensure compliance with organizational information security policies and cybersecurity requirements. Required Qualifications Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field. Minimum 7+ years of experience in Business Development, Sales, or Account Management within Microsoft Dynamics 365, ERP, CRM, or enterprise software solutions. Proven track record of achieving sales targets and closing enterprise-level deals. Experience in consultative selling, lead generation, email marketing campaigns, and Account-Based Marketing (ABM). Strong understanding of Microsoft Dynamics 365 modules, Power Platform, and cloud-based solutions. Excellent communication, presentation, negotiation, and stakeholder management skills. Experience using CRM platforms for pipeline management and sales reporting. Preferred Qualifications Microsoft Dynamics 365 Certifications (Fundamentals, Functional Consultant, or equivalent). Experience in pre-sales, solution consulting, or enterprise software consulting. Knowledge of Azure, Power Platform, and cloud technologies. Project Management certification (PMP or equivalent) is an added advantage.