Junior Sales Executive

JOB DESCRIPTION – JUNIOR SALES EXECUTIVE Company: DBGTECH Solutions Industry: Smart Home Automation, Distribution and E-commerce Location: Malad West, Mumbai Employment Type: Full-time, Work from Office Working Days: Monday to Saturday Working Hours: 10:00 AM to 6:00 PM Salary: 25,000 to 35,000, plus performance incentives Experience Required: 0–2 years ABOUT DBGTECH SOLUTIONS DBGTECH Solutions is a growing smart-home automation and distribution company operating across B2B, B2C, e-commerce and project-based business channels. We work with leading smart-home and automation brands and serve dealers, system integrators, architects, interior designers, businesses and end customers across India. ROLE OVERVIEW We are looking for an energetic and motivated Junior Sales Executive to handle customer enquiries, qualify leads, recommend suitable products, prepare quotations and follow up until order closure. The candidate will receive training on smart-home automation products, brands and solutions. This role is suitable for someone with good communication skills who wants to build a career in technology and solution-based sales. KEY RESPONSIBILITIES • Attend incoming sales enquiries received through phone, WhatsApp, email, website and social media • Understand customer requirements and recommend suitable smart-home products and solutions • Explain product features, benefits, compatibility and basic technical information • Prepare quotations, estimates and proforma invoices • Follow up regularly with customers until the enquiry is closed • Handle B2B and B2C customers professionally • Contact dealers, system integrators, architects and interior designers to generate business • Build and maintain long-term relationships with customers and business partners • Maintain accurate lead and follow-up records in CRM or Excel • Update the status of every enquiry, quotation and order • Coordinate with the technical team for product selection and project requirements • Coordinate with accounts, warehouse and logistics teams for payments, stock and dispatches • Follow up for advance payments and outstanding customer payments • Assist customers with order-related and basic after-sales queries • Identify opportunities for upselling and cross-selling related products • Achieve monthly sales, follow-up and conversion targets • Share daily and weekly sales reports with management • Maintain professional communication and protect customer and company information REQUIRED QUALIFICATIONS • Graduate or diploma holder in any relevant field • Freshers and candidates with up to two years of sales experience may apply • Good verbal and written communication skills • Comfortable communicating with customers over phone, WhatsApp and email • Basic knowledge of MS Excel, Word and email communication • Ability to understand technical products and explain them in simple language • Strong follow-up, negotiation and customer-handling skills • Self-motivated, organised and target-oriented • Willingness to learn about smart-home automation products and technologies • Comfortable working from the Malad West office, Monday to Saturday PREFERRED EXPERIENCE • Previous experience in inside sales, retail sales, tele-sales or B2B sales • Experience with electronics, electrical products, home automation, security systems, lighting or consumer technology • Experience preparing quotations and maintaining CRM records • Existing relationships with dealers, architects, interior designers or system integrators • Basic understanding of smart-home technologies such as Wi-Fi, Zigbee, Matter or Apple HomeKit KEY PERFORMANCE INDICATORS • Number of leads contacted and qualified • Speed of response to new enquiries • Follow-up consistency • Quotations prepared • Lead-to-order conversion rate • Monthly sales achieved • New dealers and business partners onboarded • Accuracy of CRM and sales records • Customer satisfaction and repeat business WHAT WE OFFER • Training in smart-home automation products and solutions • Exposure to leading international automation brands • Performance-based sales incentives • Opportunity to work in both B2B and B2C sales • Career growth based on performance and product knowledge • Practical experience in technology and solution-based selling SELECTION PROCESS Telephonic screening Sales and communication assessment Final interview with management Interested candidates may apply by sharing their updated CV along with their current salary, expected salary and notice period.