Grade-E0
Role- Customer Service Representative
Job Description
Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
Following up on cases and get it closed within defined TAT
Liaise with Department in resolving the cases.
Requirements :
Has customer centricity (Keeps the Customer First) in all perspective
Has good communication skills (written and verbal)
