Business Analyst-Service Now

Skills & Experience:

• • Proven track record and strong experience as a Business or Data Analyst in Agile environments
• • Strong understanding of data models, data integration and database design concepts
• • Experience of working on ServiceNow workflow solutions and awareness of ServiceNow workflow features is essential.
• • Strong knowledge of Markets and Securities Services Middle and Back Office including Fund Services, and Cash Securities; operations as a function, asset classes, products, industry wide systems and processes.
• • Experience of being involved in and managed successful delivery of large and complex operational change from initiation to deployment.
• • Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and best practices.
• • Strong written and verbal communication skills and experience in influencing a senior set of sponsors and stakeholders.
• • Excellent communication and interpersonal skills to facilitate discussions and negotiate mutually agreeable outcomes.
• • Analytical mindset with strong problem-solving skills and ability to connect data capabilities with business goals
• • Experience with requirements management tools (e.g., JIRA, Confluence, MS Visio) and Agile project management tools.
• • Good understanding of operational risk frameworks, including non-financial risk.
• • Experience in leveraging available and emerging best in class technologies to benefit the wider change agenda and tenacity to find solutions to complex problems.

Managing Challenges:

• • Deliver an ambitious Programme of work in fixed timeframe, but with fast-pace and dynamic environment.
• • Manage multiple internal and external dependencies with competing priorities and deadlines which may impact overall delivery.
• • Manage complex stakeholders across multi-region teams and products.
• • Negotiate and influence conflicting decisions and outcomes.

EXPERIENCE: 7+ Years

LOCATION: Bangalore

NOTICE PERIOD: 30 Days

GH ID: 76001 Business Analyst – Experience on ServiceNow workflow solutions