Systems Integration Senior Specialist
AI Business Analyst - Job Description
Mandatory Requirements
5+ years of experience working as a Business Analyst or Systems Analyst in technology-driven environments.
Strong understanding of AI/ML concepts, data-driven decision-making, analytics workflows, and modern digital platforms.
Proven experience working across the product development lifecycle (requirements, design, UAT, golive, and postimplementation support).
Ability to understand, analyze, and translate complex business processes into functional and technical requirements.
Strong analytical mindset with the ability to research, interpret, and present insights to drive business solutions.
Excellent communication and interpersonal skills, capable of working with stakeholders at all organizational levels.
Experience with data analysis, KPI definition, dashboarding, and converting analytical findings into business value.
Familiarity with predictive modelling, AI solution use cases, automation opportunities, and workflow optimization.
Experience collaborating with engineering, QA, data science, and product teams in fast-paced environments.
Responsibilities
Business Analysis & Requirements
Elicit, gather, and document business requirements for AI, analytics, and automation initiatives.
Convert business needs into functional specifications, user stories, process flows, and acceptance criteria.
Serve as the bridge between business teams, AI/ML teams, product owners, and engineering.
Participate in solutioning workshops to align business needs with technical capabilities.
AI/ML & Data Solution Support
Work with data scientists to translate business challenges into AI/ML use cases and measurable outcomes.
Assist in model validation, data quality checks, feature inputs, and business interpretation of model results.
Help define KPIs, measurement criteria, and success metrics for AI-driven processes.
Support development of analytics dashboards, reporting frameworks, and decision-support tools.
Project Execution & Collaboration
Support solution design activities including process optimization, automation, and data transformation.
Perform data analysis, validation, mapping, and transformation for system inputs/outputs.
Participate in and support all testing cycles including functional testing, UAT, and regression.
Develop user guides, training materials, and conduct stakeholder training sessions.
Assist in project planning, tracking activities, documentation preparation, and project communication.
Implementation & Post-Implementation
Support integrations between AI systems, enterprise platforms, and third-party applications.
Monitor system performance, help troubleshoot issues, and recommend continuous improvements.
Work with cross-functional teams to ensure smooth product rollouts and enhancements.
Key Skills
Requirements analysis & documentation
Process modelling (BPMN, flowcharts, user journeys)
AI/ML concepts (basic understanding of models, data pipelines, automation logic)
Data analysis & visualization (Excel, SQL, Power BI, Tableau)
Agile methodologies, JIRA/Confluence
Strong problem-solving and stakeholder management skills
Ability to work independently and lead cross-functional discussions
Optional / Good-to-Have
Experience in RPA, intelligent automation, or conversational AI.
Background in product-based or platform-based solution design.
Exposure to cloud platforms (Azure, AWS, GCP).
Certifications in Business Analysis (CBAP, CCBA), Product Ownership, or Agile.
