Manager - India Tax & Operations
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Manager - Tax & Operations is a highly visible role that combines hands-on tax execution with supervision of the India tax operations and growing responsibility for supporting India tax matters. In addition to the day-to-day tax responsibilities, this role offers the opportunity to help improve tax operations through process standardisation, technology, and automation. Working closely with the global tax team, the successful candidate will contribute to building scalable and efficient tax processes while supporting the evolving needs from the business.
A day in the life (Responsibilities)
Hub Supervision & Global Tax Operations Support
Manage the India tax team (team of 2), including associated workload, prioritization, coaching, and professional development
Prepare, review and support tax data extraction, mapping, reconciliations, calculations, and workpaper preparation to support worldwide tax compliance and reporting
Promote consistency, quality, and scalability across tax processes and controls
India Tax Support & Compliance
Partner with Accounting, Finance and external advisors to support India local tax filings, audits, assessments and notices
Monitor changes in India tax regulations and communicate potential impacts to the global tax team
Help build deeper internal capabilities and ownership of India tax matters over time
Support business growth by providing tax guidance for India-related business initiatives and transactions
Process Improvement, Automation & AI
Identify opportunities to simplify, standardize, and improve tax processes across the global tax function
Support development of standardized workpapers, data models, and repeatable processes for direct and indirect tax compliance
Support implementation and adoption of technology, automation, and AI-enabled solutions to improve accuracy, efficiency, and scalability
Contribute to the continued development of a centralized tax operations model
What you'll need to thrive (Requirements)
Chartered accountant or any other equivalent qualification
10+ years of progressive corporate tax experience with strong India tax expertise
Strong understanding of accounting principles, financial statements, and the interaction between accounting and tax reporting
Experience leading teams and operating in a multinational environment
Excellent written and verbal communication skills with the ability to influence and collaborate across functions, cultures and levels of the organization
Strong technology aptitude with the ability to leverage data, systems, automation, and AI-enabled tools to improve tax processes and scalability.
Demonstrated ability to operate independently, exercise sound judgement, and drive complex initiatives to successful completion
Willingness to work flexible hours with global business
Must be able to multitask, work efficiently under tight deadlines and proactively track and report progress
Self-motivated to apply learned experiences and leverage best practices
Work timings for the role would be 2 PM to 11 PM IST
This is a hybrid role with 2 days per week in the Bangalore office
What will help you stand out (Nice to Have)
Prior experience / knowledge with other transactional-based taxes (like GST, VAT etc.) or direct tax experience in India or other foreign jurisdictions
Experience working with both local India accounting requirements and multinational reporting environments preferred
Experience working within a shared services, global business services, or centralized operations environment
Experience with Netsuite ERP/Zuora/Vertax, or similar tax and financial systems
Experience driving process improvement, automation, data transformation or AI-enabled initiatives within a tax, finance or accounting function
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
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