Business Analyst

Key Responsibilities

• Gather and analyze business requirements through workshops, stakeholder discussions, emails, meeting notes, audio/video recordings, whiteboard sessions, and business requests.
• Translate business requirements into BRDs, FRDs, User Stories, Process Flows, Use Cases, User Journeys, Business Rules, Acceptance Criteria, and Requirement Traceability Matrices (RTM).
• Identify requirement gaps, clarify ambiguities, and collaborate with stakeholders to ensure complete requirement coverage.
• Create and manage Epics, Features, User Stories, Tasks, Bugs, and Releases using Jira.
• Write detailed user stories with clear business context, functional specifications, acceptance criteria, and dependencies.
• Support Agile ceremonies including sprint planning, backlog grooming, story refinement, and prioritization.
• Ensure end-to-end traceability from business requirements through development, testing, and deployment.
• Validate delivered functionality against business requirements and review test scenarios, test cases, UAT scenarios, and acceptance criteria.
• Coordinate with QA and development teams to resolve requirement gaps, defects, and support User Acceptance Testing (UAT).
• Conduct product demonstrations, application walkthroughs, stakeholder presentations, and requirement clarification sessions.
• Prepare and maintain project documentation including Business Process Documents, Functional Specifications, Knowledge Repositories, Release Notes, User Guides, and Training Materials.
• Leverage AI tools to generate and improve requirement documentation, summarize meetings, create user stories, business process flows, wireframes, and process visualizations while ensuring all AI-generated content is reviewed and validated.

Required Skills

• Business Requirement Gathering & Functional Requirement Analysis
• User Story Creation & Business Process Modeling
• Gap Analysis & Requirement Traceability
• UAT Management & Stakeholder Management
• Agile/Scrum Methodologies
• Sprint Planning, Backlog Management & Story Refinement
• Jira, Confluence, Azure DevOps (preferred)
• Microsoft Office Suite
• Miro, Lucidchart, or Draw.io
• Test Case Review, Requirement Validation, Defect Analysis & Root Cause Analysis
• Hands-on experience with AI tools such as Microsoft Copilot, ChatGPT, Claude, Gemini, Jira AI, Figma AI, or similar productivity and documentation tools.

Preferred Domain Experience

• Dealer Management Systems (DMS)
• Automotive OEM Ecosystem
• Vehicle Sales & Distribution
• Warranty Management
• Service Management
• Parts Management
• Dealer Operations

Additional Advantage

• Experience working with international markets
• Global rollout programs
• Multi-country implementations
• Multi-language applications
• Digital transformation initiatives