SOCIAL MEDIA PERFORMANCE AND QUALITY SUPERVISOR

SOCIAL MEDIA PERFORMANCE AND QUALITY SUPERVISOR

Company: The Impact Engine

Location: Pune - Hybrid - 2 days in office (Preferred)

Salary: ₹30,000 – ₹35,000 per month (+/- 10% performance based incentives)

Probation Period: 2 weeks (Stipend ₹10,000)

Experience: minimum 2 years (Preferred)

About The Impact Engine:

The Impact Engine is a results-driven marketing agency focused on delivering measurable growth and high-impact marketing solutions for businesses across diverse industries. We combine creativity, data analytics, and automation to optimize marketing performance and drive customer engagement.

Role Overview

We are looking for a detail-oriented Social Media Performance and Quality Supervisor responsible strictly for quality assurance and error-checking across all digital marketing deliverables within the assigned cluster. This role focuses on reviewing work before client submission to ensure accuracy, consistency, and adherence to company standards.

Key Responsibilities

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• Conduct comprehensive quality checks on every project before submission or delivery
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• Identify errors, inconsistencies, compliance gaps, and performance issues
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• Ensure projects meet internal SOPs, client requirements, and quality benchmarks
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• Provide structured feedback to project leads and team members
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• Track recurring mistakes and implement preventive corrective measures
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• Maintain quality audit reports and documentation
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• Coordinate with project managers to ensure timelines are not compromised
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• Escalate major quality concerns to senior management when required
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• Develop and refine quality control processes within the cluster
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• Monitor overall cluster performance and recommend improvements
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• Ensure zero-defect delivery culture within the assigned cluster
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Required Skills & Qualifications

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• Bachelor’s degree in Marketing, Business, Communications, or a related field
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• 2+ years of experience working in a Digital Marketing Agency
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• Strong understanding of digital marketing processes and client deliverables
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• Prior experience leading or supervising teams in a marketing environment
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• Practical knowledge of campaign strategy and execution workflows
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• Hands-on experience with Canva and basic creative tools
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• Strong copywriting and content review skills
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• Ability to identify errors, inconsistencies, and quality gaps across campaigns and content
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• High attention to detail with a strict quality assurance mindset
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• Proficiency in MS Excel or Google Sheets
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• Strong communication skills with the confidence to provide corrective feedback
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