SOP Specialist

This position is responsible for customer order recognition & fulfilment including the key ERP transactions of order booking, invoicing, and backlog management. This position is also accountable for the other key supply chain tasks of inventory management, import/export & logistics.

SPECIFIC JOB RESPONSIBILITIES:

• Responsible for incoming order or contract review & validation for adherence to the Ametek Compliance and SOP policy.
• Enter orders or contracts into ERP for Business Units in the various Ametek entities
• Place order to BU HQs and send order confirmations to customers
• Spare parts purchasing for assigned Business units.
• Check advance payment required before shipment and/or AR status.
• Follow up deliveries and orders in any phase until the customer receives goods.
• Collect service reports for invoice billing.
• Post invoice for sales and purchase orders in ERP, and upload order related documents to customer portal when required.
• Work with factory on order fulfilment and work with service providers to get the shipment into the warehouse for invoicing.
• Follow up with outstanding AR collection.
• Other ad-hoc tasks are assigned by the manager.

KNOWLEDGE AND SKILL REQUIREMENTS:

• College degree or above
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
• 5+ years of working experience in handling order management or sales administration
• Can work proactively, independently and accountably.
• Proactive, careful, and detail-oriented
• Knowledge of ERP - preferably SAP, Microsoft Navision and Sage AccPac
• Knowledge of commercial practice and Compliance regulations
• Good command of written and spoken English