Interior Designer in Retail Store

Location:

New Delhi

Company:

Jagdish Store (JS Furnishings)

Job Summary:

We are seeking a creative and customer-focused Interior Consultant to assist clients in selecting the ideal furnishings, curtains, upholstery, bedding, carpets, wallpapers, and décor solutions for residential and commercial spaces. The ideal candidate should possess a strong understanding of interior aesthetics, color coordination, space planning, and furnishing materials while delivering an exceptional customer experience.

Key Responsibilities:

Client Consultation

* Meet customers in-store and understand their furnishing and interior design requirements.

* Provide expert recommendations on curtains, upholstery fabrics, bedding, carpets, rugs, wallpapers, blinds, and home décor accessories.

* Assist clients in selecting color schemes, textures, patterns, and furnishing combinations that complement their interiors.

* Prepare mood boards and design concepts based on customer preferences and project requirements.

Design & Project Coordination

* Conduct site visits for measurements and project assessment when required.

* Coordinate with tailors, installers, procurement, and project teams to ensure timely execution.

* Guide customers on product functionality, maintenance, durability, and styling options.

* Ensure design proposals align with customer budgets and project timelines.

Sales & Business Development

* Convert customer inquiries into sales opportunities.

* Build and maintain relationships with architects, interior designers and hospitality clients.

* Assistance to sales team for Achieving monthly sales targets and contribute to store revenue growth.

* Follow up with prospective customers and maintain a strong project pipeline.

Product Knowledge

* Stay updated on the latest interior design trends, furnishing materials, colors, and styles.

* Maintain comprehensive knowledge of all store products and collections.

* Recommend suitable products based on customer requirements and market trends.

Customer Experience

* Deliver a premium consultation experience from inquiry to project completion.

* Resolve customer concerns professionally and ensure high satisfaction levels.

* Maintain detailed records of customer interactions, quotations, and project progress.

Qualifications & Skills:

* Bachelor's Degree/Diploma in Interior Design, Architecture, or a related field.

* 2–5 years of experience in interior design, furnishings, home décor, or retail consultation.

* Strong knowledge of curtains, upholstery, soft furnishings, carpets, wallpapers, and décor products.

* Excellent communication, presentation, and interpersonal skills.

* Proficiency in MS Office; knowledge of AutoCAD, SketchUp, Photoshop, or design software will be an added advantage.

* Strong sales orientation with the ability to understand customer needs and close projects.

* Creative mindset with a keen eye for aesthetics and detail.

Preferred Experience:

* Experience in luxury furnishings, home décor retail, interior design studios, or hospitality furnishing projects.

* Existing network of architects, interior designers is preferred.

Key Performance Indicators (KPIs):

* Monthly sales achievement.

* Customer satisfaction and repeat business.

* Number of consultations converted into projects.

* Revenue generated from furnishing and décor solutions.

* Architect and designer relationship development.