Senior Account Manager

We are looking for a results-driven IT Services Sales with GCC experienced professional to drive revenue growth across Infrastructure Services, Engineering Services, and AI-led solutions. This role emphasizes account farming (70%) to expand existing client relationships, alongside strategic hunting (30%) to acquire new logos.

The ideal candidate brings strong consultative selling skills, a solid understanding of digital transformation, GCC experience and the ability to position integrated technology solutions to enterprise clients.

Key Responsibilities

Account Management & Growth (70% - Farming)

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• Manage and grow a portfolio of existing enterprise accounts
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• Identify upsell and cross-sell opportunities across:
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• IT Infrastructure Services (Cloud, Data Center, Network, Security)
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• Engineering/R&D Services
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• AI/ML and Data Solutions
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• Build strong stakeholder relationships across business and IT functions
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• Drive account planning, quarterly business reviews (QBRs), and long-term growth strategies
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• Ensure high customer satisfaction and retention
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New Business Development (30% - Hunting)

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• Identify and acquire new clients in target industries
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• Generate leads through networking, partnerships, and outbound efforts
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• Develop and execute go-to-market strategies for new offerings
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• Own the end-to-end sales cycle: prospecting, solutioning, proposal, negotiation, and closure
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Solution Selling & Strategy

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• Understand client business challenges and align them with relevant technology solutions
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• Collaborate with pre-sales, solution architects, and delivery teams
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• Position integrated offerings across Infra, Engineering, and AI
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• Drive large, multi-service deals and transformation programs
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Revenue & Performance Management

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• Own and deliver on assigned revenue targets
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• Maintain a healthy sales pipeline and forecast accuracy
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• Track key metrics: deal size, win rate, account growth, and margin
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Required Skills & Qualifications

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• 12-18 years of experience in IT services sales with GCC experience
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• Proven track record in account management and new business acquisition
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• Strong understanding of at least two of the following:
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• Cloud & Infrastructure Services (AWS, Azure, Hybrid Cloud, Cybersecurity)
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• Engineering Services (ER&D, Product Engineering, IoT)
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• AI/Data (Analytics, GenAI, Automation)
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• Experience in selling to enterprise or mid-market clients
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• Excellent communication, negotiation, and presentation skills
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• Ability to work with cross-functional global teams
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• Should had worked with an organization for 2.5 years (minimum) before next change
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Preferred Qualifications

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• Experience in consultative or solution-based selling
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• Existing relationships with CXOs and senior decision-makers
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• Exposure to digital transformation programs
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• MBA or equivalent business qualification (preferred but not mandatory)
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Key Competencies

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• Strategic thinking and business acumen
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• Relationship management
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• Solution-oriented mindset
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• Results-driven and self-motivated
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• Strong collaboration and influencing skills
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Success Metrics

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• Revenue growth within existing accounts
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• New logo acquisition
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• Pipeline coverage and conversion ratio
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• Customer satisfaction and retention
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• Deal profitability
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