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Posted 12 August, 2026

4399705-Assistant Manager

ExlService Holdings, Inc.
Kochi, Kerala, India Full Time
Reference: 218_689623_EXL-AM-1477700

Brief Job Description:Basics accounting knowledge.Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto PaymentsO2C/AR CycleUnderstanding on Suspense Accounts, Unidentified payments, Aging reportingAbility to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency. ;Providing coaching and feedback to team members to enable them to improve their performanceHandling EscalationProvide inputs on process and system to the team ;Competencies Required: ;Assign work to the team members on a daily basisReview daily transactions & monitor completion of workTeam management and Transaction MonitoringProductivity ImprovementClient interaction, if required at supervisory levelEnsure compliance with internal policies and procedures, external regulations and information security standardsManagement reporting and oversightLeading a team of executives for checking, verifying, and validating data to ensure all details are correctly mentionedDriving Quality initiatives in the process to attain measurable positive resultsCreate reports on a daily, weekly & monthly basis for performance review with the onshore teamConduct quality audits from a sample of transactionsOnboard any new team member & complete trainingHold regular feedback & coaching sessions with the team ;Communicate with the internal teams within the client area for any further information required for completing transactionsCapture metrics in the process & analyze trends to take proactive measuresHave business reviews with the clients & internal managementEnsure the quality of the transactions is in compliance with predefined parameters ;Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns ; ; ;Skill Requirements: ; ;Qualifications ; Graduate/Masters in Accounting ;Good accounting knowledge which includes, preparation of JE and AR knowledge(Cash Application, Billing, Collections and Disputes Specialization)At least 4-6 ;year of operational experienceBasic Excel skills and knowledge of ERP is desiredStrong numerical skills with an attention to detailGood written and Oral communication skillsAbility to prioritize & multi-taskExhibits meticulous attention to detailExcellent problem solving & analytical skills ;EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

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