Posted 12 August, 2026
4400294-Manager
ExlService Holdings, Inc.
Chennai, Tamil Nadu, India
Full Time
Reference: 218_689623_EXL-M-1210357
Job Title : Manager - Technical Solution Owner - Smart Platform & Digital Solutions Role Overview We are seeking a Technical Solution Owner/Manager to lead and drive innovative solutions within our Smart Platform and Digital Solutions areas. This is a techno-functional leadership role that combines product ownership with deep technical expertise to solve complex healthcare challenges, optimize operational productivity, and deliver measurable ROI. The ideal candidate will have experience with US healthcare payer/claims systems and a proven track record of designing, developing, and delivering AI-driven cloud-based data solutions and web applications. The role requires a strategic thinker with a product mindset who can bridge business requirements with technology execution to achieve transformational outcomes. Key Responsibilities Product Ownership: Prioritize, manage and execute the roadmap for Smart Platform and Digital Solutions in alignment with business goals. Translate business needs into functional and technical specifications in collaboration with stakeholders. Architect and deliver scalable AI-powered web applications using .NET, React, Fast APIs, and Azure cloud technologies. Solution Design & Delivery : Architect, design, and deliver scalable AI-driven web applications integrated with cloud platforms and advanced analytics. Ensure technical solutions address business challenges and seamlessly integrate within EXL Health ecosystem. Partner with solution architects to align with EXL Health's technical guidance, architecture frameworks, and best practices. Technology Enablement : Leverage technologies like .NET, React, Fast APIs, Azure Web Services, Azure Databricks, Azure SQL, and Closed/Open LLMs. Partner with technology teams to achieve technical roadmaps and build innovative, scalable solutions. Advocate for and implement best practices in cloud computing, AI integration, and web application development. Act as the primary point of contact for demonstrating technical capabilities and aligning deliverables with business objectives. Cross-Functional Collaboration : Serve as a bridge between business teams and technology teams, ensuring clear communication and alignment on project goals and deliverables. Collaborate with security, compliance, and governance teams to ensure solutions are secure, compliant, and ready for production. Collaborate with analytics and AI teams to enable seamless integration of AI and ML models into web applications and data pipelines, to deliver impactful results. Required Skills Technical Expertise : Strong knowledge of web application development using .NET, React, Fast APIs, and Azure Web Services. Experience with Azure Databricks, Azure SQL, and cloud-native architectures. Proficiency in leveraging Closed/Open LLM models for AI-driven solutions. Domain Experience : In-depth understanding of US healthcare payer/claims processes and operations. Ability to address challenges such as prior authorization, real-time claims processing, and operational productivity. Techno-Functional Acumen : Demonstrated experience as a technical product manager in delivering AI and cloud-based solutions. Strong analytical skills to bridge business needs with technical feasibility and solutions. Problem-Solving & Innovation : Ability to solve complex healthcare problems using technology, boosting operational efficiency and ROI. Experience in building applications with AI integrations to enable productivity and decision-making. Leadership & Communication : Strong leadership and collaboration skills to work across business and technical teams. Excellent communication and client-facing skills to demonstrate solution capabilities and ROI effectively. Preferred Qualifications Bachelor's/master's degree in computer science, Engineering, or a related field. 10+ years of experience in technical solutioning, product ownership, or technical management roles. Certification in Azure Cloud or relevant AI frameworks is a plus. Expertise with agile methodologies and tools for managing and delivering product roadmaps. Why Join Us? This is a unique opportunity to shape the future of healthcare technology through innovative AI-driven solutions. If you're passionate about solving complex problems, delivering impactful results, and driving business transformation, we invite you to join our team and be a part of our mission to redefine healthcare operations.EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.