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Posted 12 August, 2026

Director - Data engineering

ExlService Holdings, Inc.
Gurugram, Haryana, India Full Time
Reference: 218_689623_18122

The Director of Software Engineering is responsible for leading multiple engineering teams, driving technology strategy, ensuring successful product delivery, and building a high-performance engineering organization. This role combines technical leadership, people management, delivery governance, architecture oversight, and stakeholder management to deliver scalable and secure software solutions.

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.

Required Skills & Qualifications

Leadership

  • Proven experience leading large engineering organizations (50+ engineers preferred).
  • Strong experience managing Engineering Managers and Technical Leads.
  • Excellent stakeholder and executive communication skills.

Technical Expertise

  • Strong understanding of modern software engineering practices.
  • Experience with cloud platforms such as Azure, AWS, or GCP.
  • Expertise in API architecture, distributed systems, and enterprise application development.
  • Experience implementing DevOps, Git-based development, and CI/CD pipelines.
  • Strong knowledge of SQL and NoSQL technologies.

Business & Delivery

  • Experience managing multimillion-dollar technology programs.
  • Expertise in Agile, Scrum, SAFe, or scaled delivery frameworks.
  • Strong risk, budget, and vendor management capabilities.

Preferred Qualifications

  • Master's degree in Computer Science, Engineering, or related field.
  • Experience in AI/ML platforms, Data Engineering, and Cloud Transformation initiatives.
  • Exposure to Kubernetes, Containers, Serverless Architectures, and Enterprise Platforms.

Key Performance Indicators (KPIs)

  • On-time delivery of strategic initiatives.
  • Platform availability and reliability.
  • Engineering productivity and cycle time.
  • Employee engagement and retention.
  • Technology modernization and automation adoption.
  • Customer satisfaction and business impact.

Typical Reporting Structure

Director of Software Engineering Engineering Managers
Technical Leads / Architects
Senior Software Engineers
Software Engineers / QA Engineers / DevOps Engineers

Key Responsibilities

Engineering Leadership

  • Define and execute the technology roadmap aligned with business objectives.
  • Lead engineering managers, architects, and software development teams.
  • Establish engineering best practices, standards, and governance processes.
  • Drive innovation, modernization, and continuous improvement initiatives.

Product & Delivery Management

  • Oversee end-to-end software development lifecycle (SDLC).
  • Ensure predictable and high-quality delivery across multiple programs.
  • Partner with Product Management, Architecture, and Business teams to prioritize initiatives.
  • Track delivery metrics, engineering productivity, and operational excellence.

Technical Strategy & Architecture

  • Guide architectural decisions for scalable cloud-native platforms.
  • Promote microservices, API-first, event-driven, and modern engineering practices.
  • Ensure security, reliability, scalability, and maintainability of systems.
  • Drive adoption of DevOps, CI/CD, automation, and engineering excellence frameworks.

People Leadership

  • Build, mentor, and develop engineering managers and senior engineers.
  • Conduct workforce planning, hiring, succession planning, and talent development.
  • Foster a culture of ownership, collaboration, innovation, and accountability.
  • Lead performance management and career growth initiatives.

Stakeholder Management

  • Collaborate with executive leadership on strategic technology investments.
  • Communicate engineering progress, risks, dependencies, and business impacts.

Manage vendor relationships and technology partnerships when required.

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