Posted 12 August, 2026
Strategic Partnerships - Jewellers & Gold Redemption
Paytm
Noida, Uttar Pradesh
Full Time
Reference: 113_314256_e6eac93c-809a-4a76-8e48-5b0d1c8453aa
Role Overview
We are looking for a senior, externally-facing executive professional to build, scale, and manage jeweler
partnerships for Paytm Gold, with a specific focus on enabling digital gold redemption at jewellery outlets.
This role owns end-to-end jeweller relationships-from onboarding and commercial structuring to operational
rollout and ongoing partner success. The role requires deep jewellery industry experience, strong stakeholder
management, and the ability to work across legal, product, operations, and compliance teams to build scalable
partnerships.
Key Responsibilities
Own and manage strategic relationships with regional and national jewellery partners
Identify, onboard, and scale jeweller partners for Paytm Gold redemption
Act as the primary relationship owner for senior leadership at partner organisations
Drive end-to-end enablement of Paytm Gold redemption at jeweller outlets
Define redemption flows covering commercials, operations, settlements, reconciliation, and customer
experience
Lead partnership discussions on commercials, incentives, revenue sharing, and operational SLAs
Work closely with legal and compliance teams to structure regulatorily sound partnership agreements
Act as the bridge between jewellers and internal teams including product, operations, finance, risk, and
compliance
Manage escalations and resolve partner issues efficiently
Set up governance mechanisms for partner performance and periodic reviews
Build and own MIS dashboards tracking redemption volumes, partner-wise performance, and operational
metrics
Track jewellery industry trends, competitor models, and regulatory developments and share insights with
leadership
Candidate Profile
Experience
10-16 years of experience (flexible for the right candidate)
Mandatory prior experience working with jewellers, jewellery retail chains, bullion firms, or gold trading
businesses
Proven experience in partnerships, alliances, or business development roles with large offline partners
Skills & Competencies
Strong stakeholder management skills with CXO-level external partners
Excellent negotiation and commercial structuring capabilities
High comfort working with legal, compliance, and operations teams
Strong Excel and MIS-driven operating discipline
Ability to operate effectively in regulated and ambiguous environments
Mindset & Traits
High ownership and accountability mindset
Strong long-term relationship orientation
Execution-focused with attention to operational detail
Comfortable with extensive travel and on-ground partner engagement
What Success Looks Like (12-18 Months)
Paytm Gold redemption enabled across multiple large jewellery partners
Stable, scalable, and regulatorily compliant redemption model in place
Strong senior-level relationships established with top jeweller chains
Clear governance, MIS, and review cadence for partner performance
Why This Role
Opportunity to shape one of India's largest digital-to-physical gold ecosystems
High-visibility role working with senior leadership and marquee jeweller brands
Ownership of a strategically critical partnership and trust-building initiative
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
