Posted 12 August, 2026
Manager Quality - Cyber
KPMG
Gurugram,Haryana,IN,122002
Full Time
Reference: 218_549848_30046069
Quality is responsible for leading the strategic quality function across cyber security operations by driving enterprise-level governance, operational excellence, quality transformation, compliance readiness, and risk reduction initiatives. This role focuses on building scalable quality frameworks and enabling long-term operational maturity
Educational qualifications
Bachelor's degree (mandatory):
Computer Science / IT / Cybersecurity / Engineering / Information Systems
Preferred:
MBA (Strategy / Operations / IT)
MSc Cybersecurity
Work experience
7-10 years experience cybersecurity operations / governance
Extensive experience in quality / audit / operational excellence
Strong experience managing quality governance, operational excellence, or delivery oversight across one or more of the following cyber security service areas (4+years) -
Identity & Access Management (IAM)
Experience governing IAM operations including access provisioning, access certification, SSO, WAM, federation, and role-based access controls.
Managed quality oversight for user access lifecycle management, compliance adherence, and audit readiness activities
Third-Party Security Risk Management (TPRM)
Experience supporting quality governance for third-party/vendor security assessments, risk monitoring, and remediation tracking.
Oversaw operational quality and reporting for vendor risk management, compliance governance, and risk analytics processes.
Managed Detection & Response (MDR) / SOC Operations
Experience managing quality governance for SOC operations, threat monitoring, incident response, and security investigations.
Led oversight of incident management quality, SLA adherence, escalation governance, and operational risk mitigation
Application Security (AppSec / TSA)
Experience governing quality processes for application security testing including SAST, DAST, SCA, and penetration testing activities.
Managed oversight of vulnerability remediation tracking, secure SDLC adherence, and application risk reporting
Proven experience in:
Designing and implementing quality frameworks
Leading enterprise audit programs
Managing multi-account portfolios
Strong track record of:
Driving transformation initiatives
Stakeholder management at senior level
Leadership Competencies
Strategic thinking and decision-making
Quality Strategy & Operating Model Leadership
Define and lead the enterprise quality strategy for cyber security operations.
Build scalable quality operating models across:
SOC operations
Incident response
Threat and vulnerability management
IAM
Governance, Risk & Compliance
Managed security services
Establish enterprise-wide quality governance frameworks and assurance mechanisms
Governance, Risk & Compliance Management
Drive governance and compliance alignment across cyber operations.
Oversee readiness for:
Internal audits
External audits
Regulatory assessments
Client governance reviews
Establish risk-based quality monitoring and escalation frameworks.
Ensure adherence to organizational controls, client obligations, and regulatory requirements
Strategic Transformation & Operational Excellence
Lead strategic initiatives focused on:
Quality transformation
Process maturity
Operational stability
Risk reduction
Future-state enhancements
Develop predictive and preventive quality frameworks using operational analytics.
Drive automation and AI-enabled quality intelligence initiatives.
Standardize governance methodologies, reporting structures, and quality scorecards.
Leadership & Stakeholder Management
Partner with senior leadership, cyber delivery heads, and client stakeholders on quality strategy and operational improvements.
Lead executive governance forums and quality review meetings.
Provide strategic recommendations based on operational trends and risk insights.
Influence operational teams to drive accountability and quality culture
Reporting, Analytics & Decision Support
Define KPI/KRI frameworks and governance metrics.
Oversee executive dashboards, governance reports, and quality analytics.
Use trend analysis and operational insights to support strategic decision-making.
Monitor effectiveness of quality controls and improvement initiatives
Team Leadership & Capability Development
Lead and manage quality teams across multiple functions or accounts.
Drive:
Resource planning
Performance management
Capability development
Succession planning
Build a culture focused on continuous improvement and operational excellence
