AV Onsite - Lead- Bengaluru, India

Job Summary:

We are looking for an experienced and confident Level 3 AV Onsite Engineer Lead to manage and support audio-visual operations at their office. The role requires excellent communication skills, strong technical expertise, and the ability to lead a team while ensuring seamless execution of leadership and executive-level meetings.

Key Responsibilities:

• Lead and supervise the onsite AV support team, ensuring smooth day-to-day operations and service excellence.
• Provide high-level AV and video conferencing support for leadership meetings, board sessions, and large-scale corporate events.
• Ensure all meeting rooms and collaboration spaces are fully functional and ready for use at all times.
• Perform advanced troubleshooting on AV/VC systems and coordinate issue resolution promptly.
• Communicate clearly and professionally with senior stakeholders, leadership teams, and global counterparts.
• Collaborate closely with internal IT, facilities, and vendor partners for system upgrades and maintenance.
• Prepare and maintain accurate documentation for incidents, system configurations, and preventive actions.
• Mentor and train junior AV engineers to enhance team capability and performance.
• Maintain composure and professionalism under pressure during live leadership events.

Required Skills & Experience:

• 5–8 years of hands-on experience in enterprise AV operations, including team management.
• Strong command of Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, and control systems (Crestron, Extron, AMX).
• Excellent verbal and written communication skills with the ability to interact effectively at all organizational levels.
• Proven experience in managing executive meetings and hybrid corporate events.
• Strong understanding of networked AV systems, DSPs, and AV-over-IP technologies.
• Certifications such as CTS, Crestron, Extron, Biamp, or Q-SYS are preferred.

Key Attributes:

• Strong leadership and team management abilities.
• Clear and confident communicator, especially in high-level environments.
• Customer-focused, reliable, and proactive in resolving challenges.
• Professional appearance and demeanor suitable for executive interaction.

Work Type Classification: Onsite – Working from the office