For a project we are looking for support Mainframe Service Manager for the following tasks:
Details:Start: asap
Language: English
Location: remote -
Customer requirement
- Provider Management
- Support for change management with the provider
- Support with onboarding/offboarding of users for the provider
Service management system: -
ServiceNOW for order, enquiry, change, problem and fault management, CMDB, etc.
- GIAM/IAM for identity access management
- Support with onboarding users for the provider
You should have the following experience:
-Experience in mainframe service management (focus on provider control for DASD, TAPE, DR, CAPACITY / Customer Demand).
-Good communication skills
-Experience with mainframe tasks (at least 3 years)
