Senior Salesforce Senior QA

Area(s) of responsibility

Job Summary

We are seeking an experienced Salesforce Testing professional with 6-8 years of experience to lead quality assurance initiatives across Salesforce implementation for a transformation program from Monolith to Microservices. The ideal candidate should possess strong expertise in Salesforce Service Cloud and/or Salesforce Financial Services Cloud, with proven experience in test execution, stakeholder management, and team leadership. The candidate should be capable of driving end-to-end testing activities in Agile environments and collaborating effectively with cross-functional teams.

Key Responsibilities

Lead and manage Salesforce testing engagement for the program

Define test plans, test scenarios, and test cases for Salesforce applications

Perform functional, system, regression, integration, and support user acceptance testing

Validate Salesforce Service Cloud and/or Salesforce Financial Services Cloud implementations and enhancements

Coordinate with business stakeholders, product owners, developers, and solution architects to ensure quality deliverables

Lead and mentor testing team, provide technical guidance, and drive best practices

Track defects, test execution status, and release readiness using Jira and Confluence

Participate actively in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives

Ensure quality across integrations involving Salesforce and external applications

Prepare and present test metrics, quality reports, and risk assessments to project stakeholders.

Mandatory Skills

6-8 years of overall experience in Software Testing and Quality Assurance.

Strong hands-on experience in Salesforce Testing.

Must have experience in Salesforce Service Cloud and/or Salesforce Financial Services Cloud.

Strong understanding of Salesforce data model, workflows, validation rules, profiles, permissions, and business processes

Experience in Integration Testing involving Salesforce and external systems

Strong experience in defect management, test management, and release validation

Hands-on experience with Jira and Confluence

Good understanding and practical experience working in Agile/Scrum methodologies

Excellent verbal and written communication skills

Proven experience leading testing teams and coordinating with global stakeholders.

Good-to-Have Skills

Experience with Tosca Automation

Experience in the Financial Services / Banking domain

Exposure to modernization, cloud migration, or digital transformation projects

Knowledge of Salesforce APIs, middleware integrations, and end-to-end business process testing

Experience with test automation frameworks and CI/CD-enabled testing practices.